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If your cell phone has been flooded and used without inspection, even if there is no problem right away, repair costs may be high in the future due to corrosion of the circuit, so please get it inspected promptly.
– Quickly remove USIM, SD card, etc. from the mobile phone.
– Remove moisture with a dry towel and visit the service center.
– If it is difficult to visit the service center quickly, dry your phone with cool breeze in a well-ventilated place without strong light.
– Even after drying, moisture or moisture may remain inside the mobile phone, so do not turn it on. We recommend that you receive a full inspection at a service center as soon as possible.
① Press the groove of the tray with the tray release pin.
– If the tray release pin is not used perpendicular to the groove on the tray, the product may be damaged.
② Pull the tray to completely remove it.
③ Place the nano-SIM card on the tray with the metal terminal facing upward, then gently press the nano-SIM card to insert it.
④ Insert the tray into the tray insertion hole.
– When separating the tray, be sure to press the groove of the tray with the separation pin.
– Only Nano-SIM cards can be used as SIM cards.
– Be careful not to transfer your Nano-SIM card to someone else or lose it.
– If the tray separation pin is not perpendicular to the groove, the product may be damaged.
– If the card is not properly inserted into the tray, the card may move out of the tray or fall out of the tray when inserted.
– If the tray is inserted while wet, the product may be damaged. Let the tray dry completely.
– Push the tray completely into the insertion hole to prevent liquid from entering the product.
division
Supported Model
Galaxy S Series
Galaxy S7, S7 Edge, Galaxy S8, Galaxy S9, Galaxy S10 (including 5G), Galaxy S20 (including FE), Galaxy S21, Galaxy S22, Galaxy S23
Galaxy Note Series
Galaxy Note 8, Galaxy Note 9, Galaxy Note 10, Galaxy Note 20
Galaxy A series
Galaxy A5 2017 (SM-A520S,K,L), Galaxy A7 2017 (SM-A720S), Galaxy A8 2018 (SM-A530N)
tablet series
Galaxy Tab Active (SM-T365F0), Galaxy Tab Actve3 (SM-T575N)
The waterproof function may be lost due to external shock such as falling. Please visit the service center for a more detailed inspection.
※ It may be caused by foreign substances such as moisture or dust. The moisture must be completely removed, and foreign substances such as dust must also be removed before charging.
※ If you use a non-genuine Samsung gender or cable, damage to the circuit components may occur. Please use a genuine gender and cable.
If it is difficult to visit the service center quickly, dry your phone naturally with cool air in a well-ventilated, low-light area.
Even if the phone has dried naturally, moisture may remain inside the phone, so be careful not to turn it on. Afterwards, please visit the service center as soon as possible for a full inspection.
Address: Samsung Electronics Service Co., Ltd., 290 Samsung-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do CEO: Song Bong-seop Business registration number: 124-81-58485 Mail order business report number: 2005-406 Check business number Hosting service provider: Samsung SDS Co., Ltd. Main phone number: 1588 -3366 (call charge: caller’s responsibility) Member inquiry: 080-719-4031
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