Today, we will learn about the Hanil Electric Service Center and Customer Center. Hanil Electric is a company that started producing Hanil automatic pumps and sells various home appliances, kitchen appliances, and seasonal appliances such as electric mats, ventilators, heaters, mixers, and humidifiers.
If you have a problem with a Hanil Electric product or need after-sales service due to a malfunction, you should call or visit the Hanil Electric Service Center. Service centers are located nationwide, so you can visit a nearby service center to receive after-sales service. If you have any inquiries, please contact the customer center to resolve them.
Hanil Electric Service Center
The Hanil Electric Service Center phone number is 1588-1183. The business hours for connecting to a customer service representative are from 9:00 AM to 6:00 PM on weekdays and are closed on weekends and public holidays.
Hanil Electric Service Center Phone Number: 1588-1183
Consultation Hours: Weekdays 9:00 AM – 6:00 PM (Closed on weekends and public holidays)
Homepage Inquiry
If you leave an inquiry on the Hanil Electric homepage, a counselor will check and respond. For 1:1 inquiries, you can send the situation as an attachment, so you will receive more detailed guidance on the problem.
Consumable Parts Purchase Shopping Mall
You can purchase consumable parts or products for Hanil Electric products at the Hanil Electric headquarters direct shopping mall. If you purchased a Hanil Electric product at the Hanil Electric headquarters direct shopping mall, you can call 02-2630-1657 for delivery inquiries and 02-2630-1654~5 for exchange/return inquiries. The Hanil Electric headquarters direct shopping mall customer center operating hours are 9:00 AM to 12:30 PM and 1:30 PM to 6:00 PM, and are closed on weekends and public holidays.
Delivery inquiry: 02-2630-1657
Exchange/return inquiry: 02-2630-1654~5
Customer center operating hours: 9:00 AM ~ 6:00 PM
Lunch time: 12:30 PM ~ 1:30 PM, closed on weekends and public holidays
Locations and phone numbers of nationwide sales agencies
Hanil Electric has sales agencies in every region nationwide to make it easy to purchase Hanil Electric products. If you want to check the locations and phone numbers of Hanil Electric nationwide sales agencies, you can easily find the location and phone number of a nearby Hanil Electric sales agency through the Hanil Electric homepage below.
Hanil Electric Warranty Period
If a malfunction occurs during normal use according to the user manual within the warranty period (the product warranty period specified separately below from the date of purchase), free repairs will be provided.
If it is difficult to confirm the purchase date of the product, the quality warranty period will be calculated from the date 3 months after the date of manufacture or import customs clearance.
For malfunctions that occur after the warranty period has expired, repairs will be provided for a fee.
If a household product is used for business purposes (business activities, abnormal usage environments, etc.), the free warranty period will be applied as 1/2 (6 months).
If a malfunction occurs, present the product warranty to the place of purchase or Hanil A/S Center and receive service.
Warranty period by item
Product nameWarranty periodParts retention periodContentsYearElectric fan (tabletop, wall-mounted, ceiling, industrial), air cooler, heat storage, far-infrared heater, 2 years5 years5 yearsElectric stove, rotary heater, oil stove, electric hot air fan, hot air heater, portable gas heater, pot-type heater, near-infrared heater, electric radiator, hand warmer, electric blanket, hot water mat, circulator oven, automatic cleaning and drying toilet, electric rice cooker, juicer, electric rice cooker, mixer, 1 year6 years6 yearsJuicer, hood mixer, juicer mixer, gas range, electric dehydrator, hand blenderHumidifier, dehumidifier, air purifier, electric vacuum cleaner, vacuum cleaner, air fryer1 year7 years7 yearsElectric toaster, fryer, electric grill, coffee maker, hot plate, Electric kettle, 1 year 3 years 3 years Water boiler, multi-pot, electric pot, baby food cooker, multi-purpose food cooker, sandwich maker, electric frying pan, induction pump, oil pump, dish dryer, laundry steamer, baby bottle sterilizer, nebulizer, breast pump, 1 year 5 years 5 years Food waste disposer, electric iron, thermometer, air purifier, range hood, electric damper, heat exchanger, electric dehydrator, blower, ventilator, food dehydrator, sterilization storage box air conditioner 2 years 8 years 8 years If there is no separate period 1 year 5 years 5 years
Download product manual
You can download product manuals on the Hanil Electric website. If you have a problem after purchasing a Hanil product and there is no manual, you can download the manual from the website.
Hanil Electric Service Center (Direct)
Direct Service Center
Below are the addresses and representative phone numbers of the Hanil Electric direct service centers.
Direct Yeongdeungpo Service Center 1st floor, Seonghwa Building, 7 Dangsan-ro 33-gil, Yeongdeungpo-gu, Seoul Direct Bucheon Service Center 1st floor, 33 Jungdong-ro, Bucheon-si, Gyeonggi-do (393-3 Songnae-dong) Direct Cheonan Service Center 112, 103 Dujeong-ro, Seobuk-gu, Cheonan-si, Chungcheongnam-do (1st floor, Taeyoung Building, 541 Dujeong-dong) Direct Suwon Service Center 26 Jangan-ro, Jangan-gu, Suwon-si, Gyeonggi-do (1st floor, Yeongjin Building, 425-3 Yeonghwa-dong) Direct Uijeongbu Service Center 134 Heungseon-ro, Uijeongbu-si, Gyeonggi-do (427-4 Uijeongbu 2-dong) Direct Wonju Service Center 10 Usan Industrial Complex-gil, Wonju-si, Gangwon-do (10th block, Industrial Complex, 411-6 Usan-dong) Direct Daejeon Service Center Dosan-ro, Seo-gu, Daejeon 110-1
(Daejeon Seo-gu Doma 1-dong 97-7) Direct Daegu Service Center Daegu Buk-gu Daehyeon-ro 45 (Daehyeon-dong 227-17) Direct Busan Service Center Busan Dongrae-gu Minam-ro 104
(Busan Dongrae-gu Oncheon-dong 1448-11) Direct Gwangju Service Center Gwangju Buk-gu Hanam-daero 465
(Gwangju Buk-gu Dongrim-dong 928-7)
General Specialty Stores
There are many general specialty stores located throughout the country. You can check them on the Hanil Electric website, so please check them out right away through the link below.
Frequently Asked Questions
The Hanil Electric website has a Frequently Asked Questions menu, which organizes questions and answers that customers who use Hanil products usually ask. Before contacting the customer center, please refer to the Frequently Asked Questions menu, where you can find answers from people who have experienced similar problems.
Conclusion
We have learned about the Hanil Electric service center and customer center. If you have any questions or problems while using a Korean or Japanese product, please refer to the following when using the service center.
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