Today we will learn about the Korea Investment & Securities customer center and phone number. If you need to contact the customer center while using Korea Investment & Securities, please refer to this carefully and resolve the issue.
If you have any questions about opening an account, issuing a certificate, or need to visit a branch, you will use the customer center. If you are using Korea Investment & Securities, please call the customer service center for inquiries.
Korea Investment & Securities Customer Center
Let’s check the Korea Investment & Securities Customer Center phone number and ARS service.
Customer service phone number
1544-5000
1588-0012
080-023-0012 (toll free)
82-2-2090-4000 (when calling from overseas)
Customer Center Operating Hours
Business consultation: Business days 8:00 a.m. to 6:00 p.m.
System consultation: 7:30 a.m. to 7:00 p.m.
Accident report and payment suspension consultation: 24 hours
ARS service shortcut number
No. 1: Order and subscription related services
No. 2: Information on market prices and trading trends
No. 3: Check securities transaction history and balance
No. 4: Transfer and loan related services
No. 5: Other services such as accident reporting and payment suspension
Number 0: Connect to a counselor
ARS available times
Agent connection: Business days 08:00 ~ 18:00, system 07:30 ~ 19:00
Saturdays/Holidays: 24 hours (only accident reporting and payment suspension work available)
Bank transfer: 00:10 ~ 23:40 (Bank transfer is temporarily suspended from 23:40 to 00:10 on business days/Saturdays/public holidays)
ARS transaction password registration/change: 24 hours
Loss and accident reporting service: 24 hours (a counselor can be contacted)
Precautions when using ARS
In case of ARS transaction password error or loss of existing password, renewal of contract is required.
Non-contracted transfers to other financial institutions and transfers between accounts that require a security card or OTP.
The use of some ARS services may be restricted when using a public phone or a call-free phone.
👇 Go to Korea Investment & Securities (Android)
👇 Go to Korea Investment & Securities (iPhone)
Frequently Asked Questions
Please note that you can use the frequently asked questions menu on the Korea Investment & Securities website to resolve your questions without having to contact the customer service center.
The questions and answers are well organized by item, so you can check the questions and answers after entering a keyword.
Find a branch location
If you need to visit a branch, please search for a branch near you on the website and visit it.
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We looked into Korea Investment & Securities’ customer center and phone number. If you encounter a problem while using Korea Investment & Securities, please contact the customer service center to resolve the issue. And if you need to visit a branch, we recommend that you search for a branch and then visit.
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