오뚜기 고객센터 전화번호365 days full of laughter and happiness. Ottogi is always with customers. When customers smile, Ottogi is happy.
Ottogi Co., Ltd. creates future value through ESG management,
We will create a sustainable food culture.
This is the company news from Ottogi.
Ottogi listens attentively to even the slightest voice of customers. Please leave any complaints, inquiries, or product-related questions about Ottogi.
Ottogi listens attentively to even the smallest voices of customers. Please leave any complaints, inquiries, or product-related questions about Ottogi.
Ottogi strives to actively reflect the voice of customers in all areas.
Customer opinions received through Customer Message will be forwarded to the relevant department for reference in product and service improvement.
In the customer service center, staff at the head office handle disputes promptly and fairly according to consumer dispute resolution standards.
Promotional and advertising content may be deleted by the administrator.
Frequently Asked Questions (FAQ) or customer service chatbots can also be used to answer your questions.
Mandatory mark is a required item.
Ottogi Co., Ltd. (hereinafter referred to as the “Company”) complies with the personal information protection regulations under relevant laws such as the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection (hereinafter referred to as the “Authentic Network Act”), and We are doing our best to protect the rights and interests of our customers by establishing a personal information processing policy.
– When conducting an online event, consent is obtained by separately notifying the collection items, purpose of collection, and retention period of personal information such as name, contact information, address, etc. collected according to the type of event.
– The company prepares a device that allows customers to choose whether or not to consent to the collection and use of personal information when entering their name, e-mail, contact, and address information, and agrees to the collection and use of personal information when they click the “I Agree” button see it as done.
The company uses the collected personal information only for the purpose of identity verification and prompt response according to customer service type during factory tours or customer consultations, and if the purpose of use is changed, necessary measures are taken, such as obtaining separate consent in accordance with relevant laws and regulations. do.
(1) The company destroys the customer’s personal information without delay when the purpose of collecting or receiving the customer’s personal information is achieved. However, if there is a need to preserve it in accordance with the provisions of laws such as the Commercial Act and the Consumer Protection Act in Electronic Commerce, etc., the customer’s personal information can be stored as follows. In this case, the personal information is managed only for the purpose of storage.
(2) The company destroys personal information through the following methods to prevent damage caused by leakage of personal information of members.
If there is an addition, deletion or modification of the content due to changes in laws, policies or security technology, it will be notified on the website at least 7 days in advance.
※ If you do not agree to the collection and use of personal information, you will not be accepted.
I agree to the collection and use of personal information.
Via phone/website
will be accepted
through the customer consultation system
Professional consultation after receiving
is done
forwarded to the relevant department
Feedback after confirmation/action
Your inquiry will be solved together.
Products and services after training
Improvements are made.
In accordance with the Consumer Dispute Resolution Standards announced by the Fair Trade Commission
Exchange or refund is possible for legitimate consumer damage.
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