Today we will learn about Samsung Air Conditioner service centers and phone numbers. If a problem occurs or breaks down while using your Samsung air conditioner, or if you need to inspect it before summer, you can contact the service center.
It is not easy to connect to the customer service center due to the long waiting time. Please note that in such cases, you can also receive customer service through the website.
Samsung Electronics Service Center
You can apply for air conditioner A/S and receive various services through the Samsung Electronics Service Center website.
Samsung Air Conditioner Service Center Phone Number
The Samsung Air Conditioner Service Center phone number is 1588-3366. Operating hours are from 9:00 to 18:00 on weekdays.
Samsung Electronics Service Center Phone Number: 1588-3366
Consultation hours: Weekdays 9:00 – 18:00
Business trip service reservation
Problems that cannot be resolved through customer service consultation can be resolved through on-site service. To reserve a business trip service, log in to the website, select a branch, and make a reservation.
Log in to Samsung Electronics Service website
Go to reservation page
Enter air conditioner model name, building type, outdoor unit location, and fault symptoms/requests.
Check reservation date and time and select
Business trip service fee
Business trip cost during weekday business hours (18:00): KRW 20,000
Travel expenses outside of weekday business hours and on Saturdays: KRW 26,000
Parts and repair costs are determined after an engineer visit.
Samsung air conditioner pre-inspection service
Samsung Electronics Service Center is conducting pre-inspection air conditioners from March 4 to April 30.
cleaning service
The Samsung Air Conditioner Service Center offers the Samsung Care Plus product. There are two types of Samsung Care Plus products: standard and annual subscription. Costs vary depending on the type of air conditioner. You can apply at a center near you or call the Samsung Care Plus call center at 1588-4190.
Samsung Air Conditioner free A/S period
Samsung air conditioners have a free after-sales service period of 1 year from the date of purchase. Free A/S is available if the same part breaks down within 12 months of replacing the part or replacing it for a fee within the product quality warranty period.
Subject to paid A/S
When the warranty period has expired
Although it is a warranty period, product inspection and cleaning are requested by customers.
Reinstallation, previous installation
Damage caused by careless use, repair, or movement by the customer
When consumable parts reach the end of their lifespan
Breakdown due to natural disaster
finish
This is how we learned about Samsung Air Conditioner service centers and phone numbers. It would be a good idea to conduct a self-inspection in advance during the air conditioner pre-inspection period before summer comes. There are also business trip services, so I hope you will find them useful and refer to them.
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