Today we will learn about Netflix customer service and phone numbers. Netflix is America’s No. 1 global multimedia entertainment OTT company. It can be viewed on a variety of devices, and it remains No. 1 in OTT market share.
Many people in Korea also use it, and in particular, if you have any problems with account-related cancellations, change inquiries, or errors during use, you can contact the customer service center. This can be resolved through inquiry.
Netflix Customer Center
The Netflix customer service phone number is 00-308-321-0058, and Korean consultation hours are from 8 a.m. to 8 p.m. every day. Please note that English consultation is available 24 hours a day, 365 days a year.
Netflix Customer Center Phone Number: 00-308-321-0058
Korean consultation hours: 8:00 AM to 8:00 PM, daily
English consultation hours: 24 hours a day, 365 days a year
How to contact customer service center
Homepage inquiry
Here’s how to contact customer service through the Netflix website:
Access and log in to the Netflix homepage
Click on your profile at the top right
Select customer center
Click ‘Contact Us’
Enter the problem you need to solve
Click for inquiry phone number
Connect to customer center (No. 1)
Connect to an agent
mobile inquiry
You can also contact customer service through the Netflix mobile app. Please follow these steps to proceed:
Download and launch the Netflix app
my profile
customer service center
Inquiry call (number 1)
Connect to an agent
👇 Go to Netflix (Android)
👇Go to Netflix (iPhone)
How to cancel Netflix
Cancellation and changes to Netflix are possible on the website. You must log in to the website, and if you cancel Netflix and re-register for membership within 10 months, your existing profile, content preference information, and account information will remain the same.
Customer Center after logging in to the Netflix homepage
Manage my account
How to change membership
Netflix cancellation menu
Netflix refund method
If you cancel Netflix, you will receive a refund if you request a refund within a week from the payment date or if you have not watched any streaming by the time you requested a refund based on the payment date. A refund is only possible if both conditions are met.
If you wish to cancel without a refund, you can do so by contacting Netflix customer service or through the app.
Frequently Asked Questions
How long does it take to call Netflix customer service?
Consultation times vary depending on the content of your inquiry and the availability of a representative, but usually you will be connected within a few minutes.
Is the Netflix customer service center open 24 hours a day?
Netflix Customer Center is open 24 hours a day, 365 days a year, and you can contact us at any time.
Can I contact customer service only through the Netflix mobile app?
You can also contact customer service through the Netflix website.
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