Today, we will learn about SK Telecom’s customer center and phone number. SK Telecom provides services such as SKT mobile phones, regular phones, and the Internet. If you encounter a problem while using the service, you can resolve it by contacting the customer center.
Since SK Telecom’s customer center has many users, the waiting time for consultation is long, so we recommend using the consultation reservation service.
SK Telecom Customer Center
The SK Telecom customer center phone number is 114, 080-011-6000. If you contact this number, you can connect to a counselor for free, and consultation hours are from 9:00 AM to 6:00 PM on weekdays.
SK Telecom Customer Center Phone Number: 114 / 080-011-6000 (free), 1599-0011 (paid)
Consultation hours: Weekdays 9:00 AM to 6:00 PM
However, consultations on call quality, loss/acquisition, and roaming are available 24 hours a day, 365 days a year.
Wired Service Customer Center Phone Number
Wireless Service Customer Center: 080-816-2000, 1600-2000
Consultation Hours: Weekdays 9:00 AM – 6:00 PM, Saturdays 9:00 AM – 12:00 AM
ARS Shortcut Number
When consulting with the customer center, please refer to the table below to conveniently connect if you know the service details in advance.
0 Connect to a consultant 1 Inquiries about usage fees and payment 2 Rate plan, remaining basic calls,
Mobile phone installment and optional contracts 3 Data refill, gifts,
Subscription products and additional services 4 Mobile phone payment, content usage fee confirmation 5 Device change, loss, suspension, Internet TV subscription 6 T roaming service
👇 Go to T world (Android)
👇 Go to T world (iPhone)
SK Telecom Service Center
Let’s check how to use the SK Telecom Service Center. If you need mobile phone AS service, you can contact the service center at 1544-0110 or visit the nearest T World store or service center in person.
Frequently Asked Questions
Tell me about Family Sharing Data
This is a product that combines the mobile phone lines used by family members and receives an additional 500 to 1,000 MB of data per month depending on the number of combined lines. You cannot subscribe to the T-Together Family Discount, T Family Combination, Family Happiness Plan, and other wireless combination products.
When combining 2 to 3 mobile phone lines, an additional 500 MB of data is provided.
When combining 4 to 5 mobile phone lines, an additional 1,000 MB of data is provided.
I applied for the T-Together Family Discount, but the discount did not apply. Why?
The following are cases where the T-Together Family Discount is not applied:
The temporary suspension/suspension fee charged when a line is suspended is not subject to the monthly discount of the T-Together Family Discount.
If you apply for a T-Kiri Family Discount Reservation on the T World homepage but do not submit the documents or do not submit all the required documents, the discount will not be applied.
Please prepare one of the family relationship certificates issued within the past 3 months or a copy of your resident registration card as proof of family relationship.
Tell me about the T login limit blocking service
The T login limit blocking service is an additional service that blocks data access when you use all of the basic data provided by the T login and LTE modem rate plans.
Available rate plans
T login rate plans: T login Light/Light adjustment rate plan, T login Regular/Regular adjustment rate plan, T login Premium/Premium adjustment rate plan
※ If you use the above rate plans, you can also sign up for the T login limit blocking service with a 3G tablet.
LTE modem rate plan: LTE modem 35/49
How do I measure Internet quality?
Please access the Internet quality measurement site (http://myspeed.skbroadband.com/) from the PC you are using. Click the [Start Quality Measurement] button > You can use it after logging in with your T ID and installing the measurement program.
※ For inquiries related to Internet quality measurement, please use the Internet/Home Phone Customer Center: 080-816-2000 (free) or 1600-2000 (paid).
Conclusion
We have learned about SK Telecom’s customer center and phone number. If you have any inquiries while using SKT, we hope you will use this as a reference when you contact the customer center to resolve the issue.
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