Today, we will learn about SK Magic Customer Center and Service Center. If you purchase or rent a water purifier, air purifier, bidet, dishwasher, etc. from SK Magic and encounter a problem, you can apply for after-sales service through the service center.
SK Magic Service Centers are located nationwide. You can make a reservation in advance in Seoul, Gyeonggi, Incheon, Gangwon, Jeju, Busan, Ulsan, Gyeongnam, Daegu, Gyeongbuk, Gwangju, Chungcheong, Daejeon, Jeonnam, etc. Please use this when you need to inquire about SK Magic home appliance after-sales service or rental.
SK Magic Customer Center
You can also inquire about rental contracts and after-sales service for products such as induction stoves, gas ranges, and air purifiers through the customer center by calling the SK Magic Customer Center at 1600-1661.
SK Magic Customer Center Phone Number (Rental Contract Consultation and Inquiry): 1600-1661
Delivery Inquiry: 1644-7272
SK Magic Rental/Purchase/Shopping Mall Inquiry: 1600-6446
Consultation Hours: Weekdays 9:00 AM ~ 6:00 PM, Saturdays 9:00 AM ~ 1:00 PM
You can make 1:1 inquiries and A/S reservations directly on the SK Magic website, and you can check for malfunction symptoms through self-diagnosis inspection, so it may be helpful to refer to it before contacting the customer center.
Shortcut number
Customer Service Center 1660-1661
1. Breakdown consultation and relocation
1: KakaoTalk/homepage usage service
2: Water purifier
3: Gas range/Gas oven range
4: Bidet/Air purifier
5: Dishwasher
6: Electric range/Electric oven range
7: Other products
2. Rental fee payment and information change
1: KakaoTalk usage service
2. Payment information change/Contract information confirmation
3. Fee payment
4. Tax invoice
5. Name change
3. Maturity consultation and return/withdrawal
1: Maturity consultation
2. Rental return/Membership withdrawal
4. Purchase and rental order, delivery inquiry
1: Product purchase/rental order consultation
2. Parts purchase
3. Product delivery-related
5 Samsung Electronics product failure consultation: Samsung Electronics Customer Center 1588-3366 automatic connection
Magic Mall
1: AS and rental information change, payment/cancellation: 1600-1661 automatic connection
2: Product purchase consultation
3: New rental consultation
4: Delivery-related inquiry
5: Filter shower-related inquiry
Delivery-related inquiry
1: Ordered product delivery and installation date inquiry
2: Inventory inquiry
Usage fee information
Parts cost: Parts price required when replacing parts during product repair
Repair cost: Pure technical fee according to repair difficulty and required time (When visiting, a basic inspection cost of 10,000 won is charged in addition to the business trip cost. However, the basic inspection cost is exempted in the case of repair.)
Business trip cost: Applies when a business trip is required and 20,000 won is charged. However, if you visit after 6 PM on a weekday or on a holiday (Saturday/Sunday/holiday/substitute holiday), a business trip fee of 24,000 won will be charged.
SK Magic Service Center
SK Magic Service Center operating hours are from 10 AM to 5 PM on weekdays, and are closed on weekends and holidays. When visiting the service center, please avoid visiting during lunch hours, as reception is not available between 12 PM and 1 PM.
Operating hours may vary by service center, so please check in advance before visiting.
Frequently Asked Questions
SK Magic provides various services for customer convenience on the website. You can check frequently asked questions, video guides, user manuals, etc., so please check them before contacting the customer center.
How can I find out the quality warranty period and parts retention period?
You can check the quality assurance period and parts availability period in the product warranty at the back of the product user manual and simple manual.
An unusual noise is coming from the electric clothes dryer.
If an abnormal noise such as a loud noise or a buzzer sound that is not related to the operation occurs when the product is in operation, a service inspection is required.
If a product I am renting breaks down, will I be charged for the repair?
If you request A/S due to a problem with the product during the rental contract period, you can receive the service free of charge.
However, if the product is damaged or the exterior is replaced due to customer negligence and not a product defect, the service will be processed for a fee.
How do I clean and maintain the induction cooktop?
Conclusion
Today, we learned about SK Magic Customer Center and Service Center. If you encounter a problem with an SK Magic product or need to make an inquiry, we hope that this will help you resolve the issue through the customer center.
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