LG Air Conditioner Pre-Inspection for 2025 is now open.
No traveling expenses, no inspection fee!
Sign up now to get ready for a trouble-free summer.
Let’s take a quick look at the pre-inspection period, eligibility, and how to apply in the text below.
Go to the pre-inspection application👆
LG Air Conditioner Pre-Check
LG Air Conditioner Pre-Check at a glance
Application Period March 10, 2025 ~ April 30, 2025
Eligible home air conditioners (stand, wall-mounted, window, and ceiling)
Apply online Select ‘Pre-inspection’ through ‘Book a service appointment’ from the customer support menu on LG Electronics’ official website
Apply by phone Call LG Electronics customer center (1544-7777) and make a request
LG ThinkQ App Automatically checks through the ‘Smart Diagnostics’ feature of the LG ThinkQ app, and if additional checks are needed, a service visit is available.
✔️ Up to 3 air conditioners can be checked for free
✔️ If a part needs to be replaced, the cost of the part will be charged.
Pre-check period and cost
The LG air conditioner pre-inspection will be held from March 10, 2025 (Monday) to April 30, 2025 (Wednesday) for about 7 weeks,
All LG Whisen air conditioner users can apply.
🚨 After this period, the free benefit will end, and repairs may be delayed during peak season, so be sure to apply in advance.
The cost is free anywhere in the country.
Traveling fee is 0 won, inspection fee is 0 won, and even smart diagnosis is free.
You only pay if you want an additional cleaning service,
Up to 10% discount for wall-mounted type and up to 20% discount for ceiling type.
💡 Just the inspection is completely free, so feel free to apply.
Apply for a pre-inspection 👆
How to apply for a pre-inspection online
Go to LG Electronics’ official website > Customer support menu > [Book a service] > [Pre-inspection] > Select [Pre-inspection
LG Electronics official website
It is convenient to log in in advance.
Go to the LG Electronics official website and click on the Customer Support menu.
Book a business trip service
Click [Book Service].
Enter the model name and manufacturer number and click Confirm.
I had difficulty identifying the model name of the ceiling air conditioner in my apartment, so I chose to make a reservation by selecting a product family.
Click [Pre-inspection] to select the symptoms of the product.
Enter your name, cell phone number, and address.
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You can also apply over the phone.
You can call LG Electronics customer service at 1544-7777.
You can also use the LG ThinQ app to view diagnostic results in advance or to better manage your maintenance schedule.
What to expect
During a pre-checkup, a professional engineer will come to your home and check the core functions of your LG Whisen air conditioner.
✔️ Testing the cooling performance and checking for abnormalities
✔️ Refrigerant condition and pressure check
✔️ Check electrical wiring, leakage status
✔️ Check internal filters and fan cleanliness
✔️ Check drain hoses for clogs and leaks
✔️ Check remote control operation, etc.
It’s supposed to get hotter in April, so it’s a good idea to have your air conditioner checked beforehand to make sure it’s ready to keep you cool and comfortable this summer.
It’s easy to put off having your air conditioner inspected in the midst of your busy life, but all it takes is one breakdown in the middle of summer to make you wish you had.
If you do it now, you won’t have to worry about the cost, and you’ll be ready for a cool summer!
There’s no better time to have your LG air conditioner inspected. 👇