Today we will learn about KB Insurance’s customer center and phone number. We hope that you will use this as a reference when you need consultation regarding KB Insurance. Insurance premium payment and automatic transfer changes, current insurance premium inquiry, contract inquiry, early withdrawal and loan consultation, and insurance claim consultation are available.
KB Non-Life Insurance is an insurance company affiliated with KB Financial Group and is based on Beomhan Marine Insurance Co., Ltd., which was established in December 1958. Lucke Fire & Marine Insurance Co., Ltd. in 1988, LG Fire & Marine Insurance Co., Ltd. in 1995, and LIG Non-Life Insurance Co., Ltd. in 2006. In June 2015, it was incorporated as an affiliate of KB Financial Group and changed its name to its current name. .
KB Insurance Customer Center
KB Insurance Customer Center is at 1544-0114, and there are push ARS and digital ARS services. In the case of digital ARS, you must have the mobile app installed to use it.
KB Insurance Customer Center: 1544-0114
Overseas: 82-1544-0114
Direct Automobile subscription inquiry: 1544-0077
Direct long-term/general subscription inquiry: 1644-6413
General/long-term insurance product subscription inquiries: 1544-0800
Mail order CS call center (card/home shopping): 1544-0115
Retirement Pension Call Center: 1544-9520
Loan Call Center: 1544-9110
ARS shortcut number
No. 1: Car accident registration and information
No. 2: Request for car breakdown dispatch
No. 3: Fire and liability accident registration
No. 5: Direct issuance of certificate and virtual account information
No. 6: Change of short-term driver special contract through ARS
No. 7: Self-service for text message guidance on contract details and insurance claims
👇 Go to KB Insurance (Android)
👇Go to KB Insurance (iPhone)
How to claim insurance
KB Insurance claims can be made in person, by mail, fax, internet, mobile phone, etc. Claims over 1 million won can only be submitted in person or by mail. If submitted via mobile phone or website, a photo or color scanned image must be submitted.
visit
You can submit an insurance claim by visiting a KB Insurance regional center. KB Insurance’s regional center locations can be confirmed through the website and by calling the customer center.
post
Claims can be submitted by mail to the Personal Insurance Accident Reception Center on the 19th floor of the KB Insurance Hapjeong Building, 19 Yanghwa-ro, Mapo-gu, Seoul. It is recommended to use registered mail as there is a risk of loss.
fax
General insurance accident/disease application: 0505-136-6600
Homepage or mobile application
KB Insurance website > Compensation > Compensation application/inquiry > Insurance claim
KB Insurance App > Compensation > Compensation application/inquiry > Insurance claim
Documents required for insurance claim
Insurance claim form (KB Non-Life Insurance form, enter account number)
Detailed consent form for insurance claim (KB Insurance form)
Copy of claimant’s ID card (can be omitted for minors)
Emergency dispatch and accident report
Emergency dispatch accident reports can be easily submitted via PC, mobile phone, contract management representative, or KB Insurance Customer Call Center (1544-0114).
Find a KB Insurance branch
You can check your nearest branch on the KB Insurance website. You can search by region or by name.
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