Today, we will learn about aci delivery tracking and customer center. aci is a domestic company specializing in overseas logistics, and provides overseas direct purchase delivery tracking. It mainly handles logistics sent from overseas to Korea and from Korea to overseas, and provides logistics services through cooperation with large domestic online shopping malls.
aci express is a company that handles international shipping to the US/Europe/Asia, and provides a Korean website, so you can easily check delivery tracking.
aci delivery tracking
aci delivery tracking is available on the official website. If you enter the invoice number in the e-commerce box and select search, you can check detailed information about the invoice number. When you search for the invoice number, you can check detailed information such as the date and time of movement, location, and processing history of the product by route.
Access aci express website
Enter invoice number
Check delivery information
Also, products delivered through aci are delivered through the post office in Korea. The date and time that can be checked when tracking delivery are not based on domestic standards, but are the local time of each country where the product is located.
Things to note when clearing e-commerce imports
Items subject to quarantine such as pharmaceuticals, herbal medicines, wild animal products, agricultural, forestry, livestock, and fishery products
Health functional foods, food products, confectionery, and items suspected of violating intellectual property rights
Cosmetics (limited to functional cosmetics, placenta-containing cosmetics, steroid-containing cosmetics, and harmful cosmetics with unknown ingredients)
Items whose product names, specifications, quantities, prices, etc. are incorrectly listed on the customs clearance list
Items imported by e-commerce companies that are not designated as special customs clearance companies according to the notice on special customs clearance procedures for e-commerce products, etc.
Other items subject to customs confirmation according to Article 226 of the Act, etc. that the customs director deems unsuitable for list customs clearance
Amount subject to customs clearance by country
America: US$200.00 or more
China: US$50.00 or more
Australia: AU$1000.00 or more
London, UK : GBP18.00 or more
Germany: EUR22.00 or more
Vietnam: US$50.00 or more
Prohibited Import Items
Alcoholic Beverages
Automobiles
Defense Articles or Items with Military or Proliferation Applications
USDA (U.S. Department of Agriculture) Quarantine Items
Drug Paraphernalia
Medication
Food Products
Meats, Livestock and Poultry
Pets
Items requiring protection of intellectual property rights – branded products
Items with inaccurate product names, specifications, quantities, prices, etc. in the customs clearance list
Cosmetics (functional cosmetics, placenta-containing cosmetics, steroid-containing cosmetics, and (Limited to harmful cosmetics such as unknown ingredients)
Packaging Guide
Box Packaging
1. If the actual weight and volume weight are different, the larger value is applied.
2. Calculation method for volume weight: width*height*width/6,000
3. If there is a floating space inside the box, the contents and the box may be damaged during transportation,
so you should use a box that fits the contents for safer transportation.
PALLET Packaging
1. If the actual weight and volume weight are different, the larger value is applied.
2. Calculation method for volume weight: width*height*width/6,000
3. This is a method used to send multiple boxes to one place,
and can prevent some loss.
WOODEN Packaging
1. If the actual weight and volume weight are different, the larger value is applied.
2. Calculation method of volumetric weight: width * height * width / 6,000
3. This method is often used for transporting chemicals, liquids, and precision machinery.
4. In the case of WOODEN PACKING, some countries prohibit the use of raw wood materials, so
if you have difficulty packing directly, please contact us.
aci customer center and email
If a problem occurs during delivery or you need to inquire, please resolve it through the customer center.
Customer center phone number: 1588-0300, 02-2663-3300
Email: acihq4@aciexpress.net
Conclusion
We have learned about ACI delivery tracking and how to contact the customer center. You can obtain accurate delivery information through the ACI official website and customer center, and quickly resolve any problems that may arise. We hope that you will familiarize yourself with the ACI delivery tracking method through this article and enjoy a more convenient shopping experience.
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