Today we will learn about 11st Customer Center and phone numbers. 11st is an open market subsidiary of SK Square. In addition to the open market, we are engaged in several businesses.
The 11th Street Customer Center answers inquiries via phone, chat, and email during business hours and strives to resolve customer complaints through prompt and accurate consultation. If you have any questions while using 11st, please contact the customer service center for resolution.
11th Street Customer Center
The 11th Street Customer Center phone number is 1599-0110. 11st Customer Center phone consultation hours are 8:00 to 22:00 on weekdays, weekends, and public holidays.
11th Street Customer Center Phone Number: 1599-0110
Consultation hours: 8:00 ~ 22:00 (weekdays, weekends, public holidays)
Please note that incident reports such as service failure reports and personal information theft reports are available 24 hours a day, 365 days a year.
Go to speed dial number
Weekdays 09:00 – 18:00
Number 1: Order and payment method
No. 2: Delivery
No. 3: Return/Exchange/Cancellation/Refund
Number 4: Event
No. 5: Gifticon
No. 6: Other inquiries
Weekdays 18:00 ~ Next day 09:00
No. 1: Email consultation application
Number 2: Report personal information theft
Number 3: Report illegal transaction
No. 4: Report service failure
👇 Go to 11th Street (Android)
👇Go to 11th Street (iPhone)
11st Service Customer Center
11st operates a different customer center for each service. Please check it out below.
Amazon Related: 1566-7171
Event related: 1599-8080
Membership related: 1599-8080
Direct mall related: 1599-3883
Ticket related: 1599-9640
Seller Customer Center: 1599-5115
Sign language consultation: 1599-5893
Frequently Asked Questions FAQ
How do I cancel my order?
You can cancel your order at My 11th Street > Order/Delivery Inquiry.However, processing may vary depending on order status.
Waiting for deposit/payment completed
This is the stage before the order is handed over to the seller. Cancellation will be completed immediately upon request. However, for some ordered/manufactured products, immediate cancellation may be difficult.
preparing for delivery
This is the stage where the order has been handed over to the seller. If the seller has not yet shipped the product, the cancellation will be processed as complete. If the product has already been shipped, the cancellation may be rejected.
Delivery/Delivery complete
The product shipping process (waybill registration) has been completed. Cancellation requests are limited, and returns can be requested. When requesting a return, shipping fees may be charged depending on the reason attributable to the product.
How do I cancel or cancel my monthly subscription for the Uju Pass slim/mini product?
Cancellation of payment or early termination of the Space Pass product is only possible through the T Space Customer Center. If you have used even some of the space pass benefits, cancellation or payment cancellation may be restricted.
When re-registering after withdrawing/immediately canceling your space pass membership, re-issuance of event/promotional coupons exclusive to space pass members is restricted.
I tracked the delivery, but I can’t track it.
In some cases, sellers register invoices first to ensure faster shipping. After the invoice number is registered, the product is usually delivered to the delivery company the evening of the same day and can be tracked from the morning of the next day. If delivery cannot be tracked even after a long period of time has passed after the invoice number is registered, please contact the seller to check whether the product has been shipped.
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This is how I learned about the 11th Street customer center and phone number. If you have an inquiry about a product or delivery while using 11st, please contact the customer service center and hope that it will be resolved.
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