Today, we will look at the Sky Life Customer Center and the phone number. Skylife is a subsidiary of KT, which provides TV, the Internet, and mobile services, and operates a customer center that can help with various problems or requests.
Skylife Customer Center can use services such as online consultation, application for A/S application (failure repair), or change of installation location. For other inquiries, please contact the Customer Center.
Skylife Customer Center
Skylife Customer Center phone number is 1588-9944. And the general inquiry is 1588-3002, 080-001-3002. Please note that the customer center email is ‘helpdesk@skylife.co.kr’.
Skylife Customer Center Phone: 1588-9944
General inquiry: 1588-3002, 080-001-3002
Customer Center Email: ‘helpdesk@skylife.co.kr’
TV/Internet ARS shortcut number
No. 1: Combination of subscription
No. 2: Breakdown
Number 3: Fare
No. 4: Director/Change/Combination
No. 5: olleh TV Skylife
Number 6: termination
No. 0: Counselor connection
👇 Go to Skylife (Android)
👇 Go to Skylife (iPhone)
If you want to use a mobile phone and mobile product customer center, call 1588-3082 or 080-001-3002 and press ‘Mobile Service’ twice. Call 114 with a mobile phone signed for Skylife and press 2 to connect. Customer Center consultation hours are from 9:00 to 18:00 on weekdays, and you can use the loss and suspension inquiry from 9 am to 10 pm.
Mobile ARS shortcuts shortcut number
No. 1: Combination of subscription
No. 2: Plan/Additional Service/Roaming/Small Payment
Number 3: Fare
4: Stop/Loss/Call Quality
Number 5: termination
No. 0: Counselor connection
Application for Skylife as
Skylife -related AS can be applied through the website or customer center. AS application is a service that can be used after logging in. If you write a subscription product and contact information AS, you will receive a business trip service.
Business trips may be incurred, so it is recommended to solve it using frequently visited question menu or AS self -diagnosis before applying for AS.
A/S self -diagnosis
If you have a problem using Skylife, you can solve it through the A/S self -diagnosis service.
Frequently asked questions
I want to know how to apply.
Sky Life TV and Internet product cancellation are also available on the Sky Life homepage and app.
Skylife mobile cancellation application can be canceled through the customer center. If you cancel, you will need to be related to related documents, and you can receive detailed guidance from the customer center.
Terminology
-Personal: Mobile phone or credit card authentication
-Operator: Create a termination application form
How can I change my fee?
Automatic payment (bank/card) You can select a regular payment method. You can also pay through one -time credit card payment/exclusive account (virtual account).
Change of payment method
You can apply for the SkyLife Customer Center (1588-3002) or the homepage/app [My SKY]> [Fare]> [Fare Payment Station]> [Change Payment Methods].
-If the payment is changed, it will be applied from the next month in the changed contents and methods.
-Day until the first day of every month (24:00), and the change after the date of the day is reflected.
What should I do to move?
If you are moving, you can apply for this installation as a customer center.
Transfer demolition
-How to dismantle directly: If there is no safety problem, the customer will directly loosen the four screws of the antenna.
-Dolemnation of the article: How to visit and demolition the article (demolition fee: 20,000 won (including VAT))
Pre -installation (including VAT)
-Installation of external transitions: 27,500 won
-Installation in the house: 10,000 won
Application
-Please contact us 2-3 days before the installation address, scheduled date for moving, dismantling, and contact information.
-The installed equipment can be carried to the place where you move after demolition.
You can apply for the SkyLife Customer Center (1588-3002) or the website [Customer Support]> [Fault Diagnosis and A/S Application]> [Application for Establishment].
Is it possible to connect to the counselor on weekends or at night?
Mobile Customer Center consultation is open from 9 am to 12 am / 13:00 to 18:00 on weekdays.If you stop/Loss, you can get on weekdays, weekends, and holidays from 9:00 to 22:00.
How do I roam overseas?
The current mobile phone (3G, LTE model) can be used to use the roaming service by turning off the phone power from the country where you visit without a separate setting. However, it may be impossible to use depending on the visit area and may be excessive.
While using the roaming service, text reception is free, but the fee will be charged for texts and calls/calls. Please contact the Customer Center for more information such as roaming package products or roaming charges by country.
Go: https://globalroaming.kt.com/product/data/main.asp → [KT Roaming Service]
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Today we learned about Sky Life Customer Center and phone number. If you have a breakdown or inquiry while using Skylife, I hope you will solve it through customer center inquiry.
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