Today we will learn about Naver Pay customer center and phone number. We are consulting on issues related to Naver Pay, delivery, payment, point accumulation, etc. for Naver Shopping and Smart Store, so please refer to this for use.
Naver Pay is an easy and convenient payment system that can be used as a payment method after registering a bank account and credit card once. It is a service used by many users with a high point accumulation rate. Naver Pay Customer Center is operated as a separate center from Naver Customer Center.
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Naver Pay Customer Center
Naver Pay Customer Center is operated differently from Naver Customer Center, and the website is also different, so let’s check how to use it.
Naver Pay Customer Center Phone Number: 1588-3819
Payment theft report: 1588-3816
ARS shortcut number
No. 1: Member service inquiry/Naver authentication
Number 2: Naver Plus Membership
No. 3: Smart Place
No. 4: Search-related inquiries
No. 5: Other inquiries such as blogs
👇 Go to Naver Pay (Android)
👇 Go to Naver Pay (iPhone)
Chatbot consultation
For inquiries regarding Naver Pay payment and other usage, please contact the customer center. Since it takes time to confirm a response when making an inquiry, if you want a quick response, we recommend using chatbot/chat consultation.
Chatbot operates 24 hours a day
Operating hours: Weekdays 9:00 – 18:00, lunch time 12:00 – 13:00
Email consultation
For shipping/return/exchange/cancellation/refund inquiries, please contact the seller to receive the fastest and most accurate response.
For Naver Pay and Shopping, most problems can be solved through chatbot/talk consultation.
Through chatbot consultation, you can select an inquiry type and inquire in detail about ongoing shopping and Naver payment issues.
Almost all issues will be resolved, so please understand clearly before using the service.
Remote support service
Naver Pay also provides a service that allows a counselor to view the user’s PC and conduct a consultation through remote support.
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Naver Pay services such as Naver Pay postpaid payment, open banking, member information, order and payment, cancellation and refund, delivery, return and after-sales service, receipt issuance, event coupon, transaction dispute, problem report, point accumulation, gifting, and remittance. Consultation is available.
Responses are quick, sometimes within a few hours on weekdays. Please note that it may take close to a week if there is a weekend.
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