Today we will learn about Hana Capital’s customer center and phone number. Capital is often used when purchasing new or used cars. Let’s find out how to use Hana Capital’s services, such as when you want consultation before purchasing a new car, when you want to sell a car, or when you want consultation on financial services.
Hana Capital operates three types of customer centers: a face-to-face customer center, a telephone customer center through a wired connection, and a service support customer center through the website.
Hana Capital Customer Center
Hana Capital Customer Center’s phone number is 1800-1110, and consultation hours are from 09:00 to 18:00 on weekdays. Inquiries related to credit loans are handled separately, and the phone number is 1599-7942.
Customer Center Phone Number: 1800-1110
Inquiries regarding credit loans: 1599-7942
Consultation hours: Weekdays 09:00 – 18:00 (Closed on weekends and public holidays)
ARS shortcut number
No. 1: New/additional loan inquiry
Number 2: Our customers
No. 3: Other consultation
Number 0: Connect to a counselor
👇 Go to Hana Capital (Android)
👇Go to Hana Capital (iPhone)
You can make a reservation for a phone consultation through the website. If you leave your contact information and contact time, a counselor will contact you.
Find a Hana Capital branch
If you need to visit Hana Capital’s offline branch in person, please find the nearest branch on the website and visit it. You can check the headquarters, each branch, and each branch’s address and contact information.
frequently asked questions
Before contacting customer service, you can answer your questions by checking the frequently asked questions in the website menu. Questions and answers are organized for each topic, such as financial products and customer service website use, so it is easy to find the information you want.
How do I change my direct debit account?
In principle, the automatic transfer account is changed to an account opened in the contractee’s name, and it takes about 3 to 4 days after the application is received. You can apply for changes after verifying your identity by visiting the website – online branch or calling the call center (1800-1110). Changes cannot be made by anyone other than the contract holder.
How do I change the payment date (payment date)?
Please contact our website – online branch or customer center (1800-1110) to make an inquiry.
However, some settlement fees may be incurred when changing the payment date. However, please note that changes cannot be made if the payment is overdue.
What is a virtual account or deposit-only account?
This is a unique deposit account number (virtual account number) given to you by our company to help you make payments more convenient. Deposit-only accounts can be used by customers to send money directly to us, and are listed on our website – Online Branch. When depositing money into a virtual account, it does not matter that the depositor does not have to be the contract holder.
When will the payment amount be debited from my automatic transfer account?
There are differences in processing times for each bank, but deposits are usually made after 3pm on the payment date agreed upon by the customer, so deposits must be made within bank business hours. However, if deposits are made to a deposit-only account, they must be used before 6pm on the day of deposit. Additionally, please note that in case of non-payment, withdrawal requests will be made daily. For further inquiries, please contact the customer service center (1800-1110).
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Today, we learned about Hana Capital’s customer center and phone number. If you need to visit the customer center or suddenly find the Hana Capital customer center, I hope you will refer to it and use it usefully.
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