Today we will learn about Toss Bank customer service center and phone number. Toss Customer Center operates 24 hours a day through various channels, including telephone counseling, chat, email, and the website.
Toss Bank does not have a dedicated ATM machine. Cash can be easily withdrawn from convenience stores, supermarkets, and subway ATMs, and withdrawal fees are free. We will also inform you of other withdrawal and remittance limits.
Related article
Find out about Toss foreign currency account
How to apply and use Toss postpaid payment
Toss Bank Customer Center Phone Number
General consultation: 1599-4905
Damage fraud consultation: 1661-4905
Email: support@toss.im
ARS shortcut menu
No. 1: Open banking automatic transfer text management
No. 2: Check remittance details
Number 0: Connect to a counselor
Report a damage incident
Toss Bank Customer Center has a damage incident reporting system and a Toss safe compensation system.
Send money via toss to a text message claiming to be your child
Impersonating the prosecution, police, or Financial Supervisory Service and transferring money through Toss
Personal information leaked and money withdrawn through toss
If you have been scammed through a used transaction
In addition, you can also report identity theft, loss, theft, and theft.
Toss Safe Compensation System
The Toss Safety Compensation System is a system that allows you to receive compensation of up to 50 million won for financial accidents and 500,000 won for used fraud. Even if it is not Toss’ fault, compensation will be provided within the compensation limit according to internal procedures.
Excluded from protection
Damage cases before the system enforcement date (July 6, 2020)
If damage is reported after 30 days from the withdrawal date
Identity theft by a family member or acquaintance
Damage caused by the user’s intention or gross negligence
If use has been blocked through FDS (Fraudulent Financial Transaction Detection System) but has been lifted.
If you remit money after encountering a warning about the risk of ‘beware of financial accidents’ at the time of remittance
If the money is sent to an account in your name
If the transaction is not through Toss
👇 Go to Toss Bank (Android)
👇Go to Toss Bank (iPhone)
How to use Toss Bank ATM Fee
Toss Bank does not have a branch. Instead, Toss Bank can use all ATM machines installed in Korea, and there are no ATM fees.
Category Fee Bank ATM Device Exemption Partnership VAN Company Device
(ATMs installed in convenience stores, etc.) Exemption
Fee exemption for withdrawals, deposits, Toss Bank direct bank transfers, and other bank transfers
Fees are applied the same regardless of business hours.
Toss Bank ATM machine available for withdrawal
Category withdrawals available at Toss Bank ATM convenience store CU, GS25, E-Mart 24, 7-Eleven, Mini Stop Mart Lotte Mart Subway Lines 1 to 8 in Seoul, Daegu, Busan
Affiliated ATM machines: NICE, Korea Seven, Hyosung T&S, Hannet, ATM Plus
finish
This is how I found out about Toss Bank customer service center and phone number. We also learned about damage incident reporting, the safe compensation system, how to use an ATM, and fees. I hope you will refer to it carefully and use it usefully.
Good article to read together
KEPCO Customer Center and Phone Number
Meritz Fire & Marine Insurance Customer Center and Phone Number
S1 customer center and phone number
ADT Caps customer center and phone number
KT Telecop customer center and phone number