토스뱅크 고객센터 및 전화번호 Toss Bank customer center and phone number

Today we will learn about Toss Bank customer service center and phone number. Toss Customer Center operates 24 hours a day through various channels, including telephone counseling, chat, email, and the website.

토스뱅크 고객센터

토스뱅크 고객센터

Toss Bank does not have a dedicated ATM machine. Cash can be easily withdrawn from convenience stores, supermarkets, and subway ATMs, and withdrawal fees are free. We will also inform you of other withdrawal and remittance limits.

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How to apply and use Toss postpaid payment

Toss Bank Customer Center Phone Number

General consultation: 1599-4905

Damage fraud consultation: 1661-4905

Email: support@toss.im

ARS shortcut menu

No. 1: Open banking automatic transfer text management

No. 2: Check remittance details

Number 0: Connect to a counselor

Report a damage incident

Toss Bank Customer Center has a damage incident reporting system and a Toss safe compensation system.

Send money via toss to a text message claiming to be your child

Impersonating the prosecution, police, or Financial Supervisory Service and transferring money through Toss

Personal information leaked and money withdrawn through toss

If you have been scammed through a used transaction

In addition, you can also report identity theft, loss, theft, and theft.

Toss Safe Compensation System

The Toss Safety Compensation System is a system that allows you to receive compensation of up to 50 million won for financial accidents and 500,000 won for used fraud. Even if it is not Toss’ fault, compensation will be provided within the compensation limit according to internal procedures.

Excluded from protection

Damage cases before the system enforcement date (July 6, 2020)

If damage is reported after 30 days from the withdrawal date

Identity theft by a family member or acquaintance

Damage caused by the user’s intention or gross negligence

If use has been blocked through FDS (Fraudulent Financial Transaction Detection System) but has been lifted.

If you remit money after encountering a warning about the risk of ‘beware of financial accidents’ at the time of remittance

If the money is sent to an account in your name

If the transaction is not through Toss

👇 Go to Toss Bank (Android)

👇Go to Toss Bank (iPhone)

How to use Toss Bank ATM Fee

Toss Bank does not have a branch. Instead, Toss Bank can use all ATM machines installed in Korea, and there are no ATM fees.

Category Fee Bank ATM Device Exemption Partnership VAN Company Device
(ATMs installed in convenience stores, etc.) Exemption

Fee exemption for withdrawals, deposits, Toss Bank direct bank transfers, and other bank transfers

Fees are applied the same regardless of business hours.

Toss Bank ATM machine available for withdrawal

Category withdrawals available at Toss Bank ATM convenience store CU, GS25, E-Mart 24, 7-Eleven, Mini Stop Mart Lotte Mart Subway Lines 1 to 8 in Seoul, Daegu, Busan

Affiliated ATM machines: NICE, Korea Seven, Hyosung T&S, Hannet, ATM Plus

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This is how I found out about Toss Bank customer service center and phone number. We also learned about damage incident reporting, the safe compensation system, how to use an ATM, and fees. I hope you will refer to it carefully and use it usefully.

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