Today we will learn about K Bank customer service center and phone number. K Bank is an internet bank that does not have offline branches like Kakao Bank and Toss Bank. If you lose your card or have any inconvenience while using it, you can resolve it by contacting customer service.
When you visit the K Bank website, you can process a wide variety of services online. Let’s learn more about the customer center phone number, usage hours, agent connection method, and fees in the text below.
K Bank Customer Center
K Bank Customer Center operates separately for banking and card services. For banking related inquiries, please call 1522-1000, and for card related inquiries, please call 1522-1155. Consultation hours are from 9:00 to 18:00 on weekdays, and accident reports and chat consultations are available 24 hours a day.
K Bank Customer Center (Bank): 1522-1000
K Bank Customer Center (Card): 1522-1155
When calling from overseas: 82-2-3778-9111
Customer Voice: 080-333-0022
Customer Center Business Hours Banking Customer Center Daily 09:00 ~ 18:00 Card Service Customer Center Weekdays 09:00 ~ 18:00 Talk consultation 24 hours a day
Voice phishing and loss reporting
Voice phishing inquiry: 8+1
Report lost card: 8+2
OTP loss report: 8+3
Staff connection inquiry
How to use the app: 0 + 1
Deposit and savings consultation: 0 + 2
Loans: 0 + 3
Card: 0+4
Overseas remittance: 0+5
Insurance: 0+6
Corporate customers: 0+7
👇 Go to K Bank (Android)
👇Go to K Bank (iPhone)
K Bank Fee
There is no fee for bank transfers made through the K Bank app or website. Other bank transfer fees are also free. Overseas remittances incur a fee of 4,000 won per transaction.
K Bank ATM Fee
K Bank does not have branches, so fees are often waived when using ATM machines outside.
GS25, all banks, brand device partnership VAN company fee exemption
(Withdrawal, deposit, transfer) Withdrawal: 1,100 won Deposit: 1,500 won Transfer: 1,300 won for less than 100,000 won Transfer: 1,500 won for more than 100,000 won
Affiliated VAN companies: Hyosung T&S, Hannet, Cheonghoi Easy Cash, Korea Electronic Finance, Lotte PS Net, ATM Plus
Frequently Asked Questions
What are the transfer and withdrawal limits for Hi teen?
Hi teen, an account exclusively for teenagers, is subject to a combined limit on transfer and withdrawal amounts, and can be used up to 300,000 won per day and 2 million won per month. If today’s combined transfer and withdrawal amount was 250,000 won, the combined transfer and withdrawal amount on the same day cannot exceed an additional 50,000 won.
When sending money abroad, is the 50% preferential exchange rate applied to all countries?
A 50% exchange rate discount is provided to 18 countries using the overseas account remittance method. For the 68 countries where the MoneyGram remittance method is applicable, exchange rate preference does not apply.
How long does it take for the card to be delivered?
It takes approximately 3 to 5 business days for the card to be delivered.
What is the check card payment limit?
The basic limit is 6 million won per day and 20 million won per month, and the maximum limit is 20 million won per day and 50 million won per month. You can change the check card payment limit by selecting the card on the card inquiry screen and clicking ‘Management’ in the upper right.
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