예스24 크레마클럽 해지[Paper book, GIFT]1. When shipping from Yes24 Logistics
2. In case of delivery of company delivery products (company delivery cart) ※ If you wish to return the ordered product after delivery is complete, please use CS phone consultation at 1544-3800 or 1:1 friendly consultation.
[eBook] For eBooks that have not been downloaded within 7 days of purchase, you can cancel and refund on the web.* My Page > Order History > Cancel Order Button
If you have not started using the Crema Club service (streaming or downloading), you can withdraw your subscription within 7 days from the payment date, but if you have used the service, you cannot withdraw your subscription even within 7 days from the payment date.
In addition, even if the subscription withdrawal period has elapsed, the contract can be canceled if there is no history of service use. However, in the case of simple payment (Kakao Pay, Naver Pay, Payco), partial approval will be canceled with the payment method.
If you sign up for the Crema Club 77 rate plan, you can purchase products from the Crema Shop with the Crema Money paid monthly.
[Purchasing with Crema Money]1. If you sign up for the 77 rate plan, you will receive crema money for reading support. (1,500 won at the time of initial subscription | 4,500 won automatically paid monthly from the first automatic payment)2. [Crema Shop] Check out the Crema Money benefit price on the product detail page.3. Purchase a variety of products at reasonable Crema Money benefits.
[Crema Money User Guide]- Available only for [Crema Shop] products.- Paid before 6:00 pm on the monthly automatic payment date.- Can be used for 1 year from the payment date.- All payment methods such as coupons and YES money It can be used with, and takes precedence over other payment methods. (Users cannot choose whether or not to apply.) – The crema money used to pay for the product will be refunded when the order is canceled.
You can change to a credit card or other payment method through the Change Payment Method button in [My Page > Crema Club Rate Plan Management], and regular payments will be made with the changed information from the next scheduled payment date.
Information will be sent via e-mail/Kakao Notification Talk within 10 minutes after changing payment information, so please check the e-mail registered in member information and basic contact information.
* It is not possible to change the payment method on the day of the scheduled regular payment.
