Today we will learn about Shinhan Card customer center and phone numbers. While using your Shinhan Card, you may lose it or have to contact customer service for another problem, so please be aware of this in advance.
Through the Shinhan Card Customer Center, you can check card usage details, report loss, and apply for disability.
Shinhan Card Customer Center
Shinhan Card Customer Center phone number is 1544-7000. You can make a call directly using the button below. It operates from 9 a.m. to 6 p.m. on weekdays and is not open on Saturdays, Sundays, or public holidays.
Customer Center Phone Number: 1544-7000
Customer Center Operating Hours: Weekdays 9:00 AM to 6:00 PM (Closed on Saturdays, Sundays, and public holidays)
ARS shortcut number
Number 1: Check usage level
No. 2: Inquiries regarding payment and deposit
No. 3: Integrated point inquiry and Myxinhan point cashback
Number 4: Short-term or long-term card loan
No. 5: Card reissue
No. 6: Check card
No. 7: Application for card cancellation and continued use of dormant card
No. 8: Password-related consultation
Number 0: Connect to a counselor
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Customer center phone number for each service
Shinhan Bank operates call centers dedicated to each business. Please check the customer center phone number dedicated to reporting lost card, card application, finance application, and installment finance before contacting us.
Report loss of card 1544-7200 Card application 1661-8599 Finance application 1588-0303 Installment finance 1544-7100
Card reissue
You can apply for reissue through the Shinhan Card website, customer center (1544-7000), Shinhan Card branches, and Shinhan Bank branches.
Card cancellation
You can request cancellation through Shinhan Card customer service center or email consultation.
Report loss
If you lose your card, please report the loss through the Shinhan Card website or Shinhan Card Customer Center phone number (1544-7000).
frequently asked questions
Before contacting the customer service center, please refer to the frequently asked questions on Shinhan Card’s website, as this can help you resolve your issue.
Payment in installments
Application for installment payment: If you would like to pay a lump sum payment in Korea in installments, you can apply through Shinhan Card’s customer center or website.
How to apply: You can check detailed information regarding installment payment and apply through the ‘Card User Guide’ menu on the Shinhan Card website.
Change payment date
Possibility of change: Whether or not payment date can be changed depends on the customer’s credit rating and card usage patterns.
Inquiry route: For inquiries related to changing the payment date, please contact customer service or apply for change on the Shinhan Card website.
Inquiry regarding annual fee
Annual fee structure: Annual fee varies depending on card type and service.
Payment with points: For some cards, you can use accumulated points to pay the annual fee.
Check the annual fee: You can check the annual fee amount and payment method on the Shinhan Card website.
Installment payment for overseas use
Conversion to installment payments: It is possible to convert and deposit money spent overseas into installment payments.
Application Procedure: You can receive consultation through Shinhan Card Customer Center or proceed with the related procedures on the website.
Apply for card reissue
How to reissue: You can apply for card reissuance through the Shinhan Card website or mobile app.
Required information: When applying for a reissue, information to verify your identity may be required, and you can receive guidance through the Shinhan Card customer center.
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