Today we will learn about Samsung Card customer center and phone numbers. While using your Samsung Card, you may lose it or have to contact customer service for another problem, so please be aware of this in advance.
Through the Samsung Card Customer Center, you can check card usage history, report loss, and apply for disability.
Samsung Card Customer Center
The Samsung Card customer service phone number is 1588-8700. You can make a call directly using the button below.
Customer Center Phone Number: 1588-8700
Customer center operating hours: 24 hours
ARS shortcut number
910: Apply for immediate payment
911: Check payment amount
912: Check deposit results
913: Check card usage level
914: Check available loan amount
915: Apply for short-term card loan (cash advance)
Number 916: Application for long-term card loan (card loan)
917: Point inquiry
Number 918: Check card usage details
919: Virtual account information
👇 Go to Samsung Card (Android)
👇Go to Samsung Card (iPhone)
Samsung Card Service
Card reissue
You can apply through the Samsung Card website or by contacting the Samsung Card customer center. Please note that this is also available at the Samsung Card Customer Service Center.
Card cancellation
Card cancellation is also possible on the website. You can cancel all Samsung cards you own by applying for withdrawal.
Report loss
If you report the loss to the Samsung Card Customer Center, use of the app will also be suspended.
frequently asked questions
Before contacting the customer service center, please refer to the frequently asked questions on the Samsung Card website as this can help you resolve your issue.
frequently asked questions
How do I apply for a credit card?
You can easily apply for a credit card through the Samsung Card website or mobile app. Just click the “Apply” button and enter the required information. Alternatively, you can apply in person at a nearby Samsung Card branch.
How do I check the card payment date and payment due date?
The card payment date is set when the card is issued, and is generally the same date each month. The payment due date is the date when the invoice for that month is issued a certain period of time after the payment date. This information can be found on your card statement or through your online account.
How should I respond when a card theft incident occurs?
If you suspect card theft, immediately contact Samsung Card Customer Center and request that the card be blocked. Afterwards, follow the card theft reporting procedure to report it and cooperate with the relevant person in charge to find a solution.
How do I check and apply for promotions and benefits?
Current promotions and benefits can be checked on the Samsung Card website or mobile app. Visit the event page to learn more and learn how to apply. Some promotions may be applied automatically.
What happens when a purchase is canceled or refunded?
A5: Purchase cancellation or refund may vary depending on the store’s policy. Please consult with the store first to confirm refund availability and procedures. If a refund is available, it will appear on your card statement and will be restored to your card within a certain period of time.
How do I download and use the Samsung Card app?
The Samsung Card app can be downloaded from your smartphone’s app store. After installing the app, you can easily log in to check your card details and make payments. You can also receive real-time notifications and apply for services in the app.
Do you provide other services besides Samsung Card?
Yes, Samsung Card also provides various additional services such as insurance, installment, and reward programs. You can check related information and apply at the customer center or website.
How do I contact customer service?
You can visit the “Customer Center” or “Customer Inquiry” section on the Samsung Card website, or call the customer service phone number directly to inquire. You can also contact us by emailing our customer service center or chatting online.
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