Today, we will look at the Mushin Customer Center and the phone number. Mushin Temple has been used by many Dometic brands in Korea, which are famous as an online fashion platform.
If you do shopping at Mushin Temple, you will have some questions such as delivery, payment, return, cancellation, and exchange. In that case, you can solve it through the customer center or the frequently asked question menu.
Mushin Customer Center phone number/consultation time
The phone number is 1544-7199.The consultation time is from 09:00 to 18:00 on weekdays. Saturdays, Sundays, and holidays are closed for customer centers. You can inquire with the above contacts.
Customer Center Phone: 1544-7199
Customer Center Operation Hours: Weekdays 9 am to 6 pm (Closed on weekends and holidays)
Request for refunds
If you have a problem with the product while using the Mushin Site, you can request a refund request. However, the period to request a refund is within 7 days of receipt of the product, and you must proceed with the return after re -packing with the product you received.
In the process of refunding, the returned product will be treated only if there is no abnormality after inspection, and it takes about 2-3 days to complete the inspection. Therefore, if you want a refund, you can return the product as much as possible to proceed with the refund.
Refund
Login of Mushin Temple Site> Customer Center> My Order> Refund Request
※ Please note that refunds may be rejected, such as traces of products, contamination, case (packaging) damage, label removal, and free gifts.
Precautions for exchange, refund
There are cases where exchange or refunds are not possible. If this is the case, you may be rejected by the exchange/ refund in the inspection process.
Shoes whose brand boxes are damaged can be rejected by exchange/refund, so be sure to put them in another box when returning by courier.
If you have traces of use in new products, pollution, case damage, or label removal, it is impossible to return.
Underwear or socks are difficult to return if they have been released.
In the case of ordered products, it is difficult to return when the production is completed because it is a personalized product.
If you do not use the automatic recovery program of the Mosquent Temple, the courier address will be different for each product. You should not send it to the Mushin Customer Center.
Frequently asked questions
You can also check the questions and answers that you are asking for a lot of customers. If you check the questions you ask frequently before contacting the Mushin Customer Center, you can help you with your questions.
I arrived only a part of the order I ordered.
Depending on the brand and product, the shipment is different, so if you order a multiple products, it will be delivered, and even if the brand is different, you can pay at once.
If you are not currently arrived, you can check the delivery progress.
Shipping inquiry path: Login of Mushin Temple> My Page> Shipping/Pickup Waiting> Shipping Inquiry
Can I always use the reserves?
The reserve can be used up to 7%of the selling price if it retains more than 5,000 won.
finish
Today, we learned how to phone number and refund. In the case of a godless person, many people are using it, so it is not easy to connect the customer center.
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