Today, we will learn about MetLife’s customer center and phone number. MetLife is a foreign insurance company that is often seen in TV commercials. MetLife sells various insurance products and operates a customer center for the safety and convenience of customers.
If MetLife customers have any inquiries about MetLife products or services, we hope that the customer center will be helpful in resolving them.
MetLife Customer Center
The MetLife Customer Center phone number is 1588-9600. If you are overseas, you can call 82-2-2017-6700. Consultation hours are from 9:00 to 18:00 on weekdays.
MetLife Customer Center: 1588-9600
Consultation hours: Weekdays 9:00 ~ 18:00
Go to ARS Service
1: Consultation and application for cancellation, loan, and early withdrawal
2: Change insurance premium payment and payment method
3: Information on coverage and insurance benefits
4: Change customer information
5: Change contract and fund
6: Issuance of certificate
7: Pension consultation and application
8: General inquiries
👇 Go to MetLife (Android)
👇 Go to MetLife (iPhone)
MetLife Customer Plaza
When you want to visit MetLife Customer Plaza or a branch to handle business, be sure to check the business hours before visiting.
Gangnam Customer Plaza 1st floor, Hyundai I-Park Tower, 520 Yeongdong-daero, Gangnam-gu, Seoul Gangbuk Customer Plaza 3rd floor, Yeongpung Building, 41 Cheonggyecheon-ro, Jongno-gu, Seoul Busan Customer Plaza 16th floor, 1217 Jungang-daero, Yeonje-gu, Busan (Geoje-dong, International Culture Center)
Chat Consultation
MetLife operates a chat consultation service on its website. You can make inquiries in real time through 1:1 consultations with a counselor. If you are not the person in question or access the ‘General Inquiry’ section, there may be restrictions on consultations. If you access the ‘My Contract Inquiry’ section, you must log in to use it. Chat consultations can only provide guidance and cannot process business.
MetLife Customer Center Insurance Claim
Insurance claim procedure and method
Procedure
1. Insurance claim
2. Designation of person in charge
3. Application review
4. Confirmation of miscellaneous items and document review (insurance claim review and on-site investigation)
5. Insurance claim decision and payment details guidance
Method
You must install and log in to the mobile app ‘METLIFE ONE’. Insurance claim can be filed after logging in using MetLife One with a certificate (joint authentication, financial authentication, and Kakao authentication) or mobile phone authentication.
Documents to prepare for insurance claim
Common
– Insurance claim form and consent form
– Insurance claim power of attorney
– Consent form for designation of representative beneficiary
– Confirmation of parental authority
– Application for customer information change
– Confirmation of actual owner
Check additional documents for each case at the customer center
– Hospitalization, outpatient, surgery, fracture
– Death insurance
– Disability
– Diagnosis
Frequently asked questions
I am curious about additional payment methods and limits, etc.
Additional premiums are premiums that customers pay in addition to the basic premium when they want to manage their spare funds. There are two types of additional premiums: the occasional additional premium method, where customers can apply and pay whenever they want to pay, and the regular additional premium method, where a specified amount is regularly paid on a specified date each month.
The total payment limit, annual payment limit, and one-time payment limit for additional premiums that can be paid vary depending on the product, so you can check the exact additional payment limit in the terms and conditions of the contract, and you can check and apply for the payment amount through MetLife One (PC or mobile app), the call center, or by visiting a branch.
I am curious about whether and for what period special contracts are available when converting to annuity.
If a special contract is added to an insurance contract, if all insurance premiums that must be paid for the special contract are paid when converting to annuity, the special contract will not be terminated and will continue to be maintained, so you can continue to receive coverage benefits for the same coverage period as before.
Therefore, when converting to annuity, you will receive benefits equivalent to the coverage period of the special contract, and you will also receive pension benefits after the conversion.
What can I do with the MetLifeOne mobile app?
MetLife One is a one-stop customer service that allows you to conveniently check your contract, file insurance claims, and process various tasks at once, whenever and wherever you want on your PC or smartphone.
If you want to know the latest news about MetLife Life! If you want to know about my designer information! If you want to know the status of my contract! If you want to know useful health information, just access MetLife One and you will be able to find out all the information about MetLife Life.
As soon as you sign up for insurance, you can check your subscription progress anytime and anywhere, and you can easily complete E-monitoring regardless of time and place. It also helps you easily maintain your contract by easily processing insurance premium payments, automatic transfer changes, and personal information changes. If you are a customer with variable insurance, you can check the fund portfolio recommended by AI and experts to manage your fund performance, and you can check all the information such as products, Life & Economy, 360Health, and the latest news about MetLife Life Insurance by accessing MetLife One.
Conclusion
This is how we learned about MetLife customer center and phone number. If you were looking for MetLife customer center phone number and operating hours, branch locations, and insurance claim, I hope this will be helpful. I hope you find it useful.
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