Today we will learn about Rinnai service center and phone numbers. Rinnai is famous as a boiler company and sells cooking appliances such as gas ranges and ovens, water heaters such as gas boilers and water heaters, and commercial appliances.
People who use Rinnai boilers or gas ranges can call the Rinnai Service Center for help if they have a problem with a Rinnai product or need after-sales service.
Rinnai Service Center Phone Number
The Rinnai Service Center phone number is 1544-3651. Service center business hours are from 9:00 AM to 6:00 PM on weekdays and closed on Saturdays, Sundays, and public holidays.
Category Phone Number Business Hours Rinnai Service Center Phone Number 1544-3651 Weekdays 9 a.m. to 6 p.m.
1:1 online inquiry (customer voice)
The customer center on the website basically offers phone consultations, and there is also a ‘Voice of Customers’ menu where you can make 1:1 online inquiries. If you leave an inquiry along with your personal information, you can receive a response during customer service center operating hours.
Rinnai Service Center A/S request method
If you have a problem with a Rinnai product and require A/S, you can request A/S through various methods. You can also apply for Rinnai product A/S through customer service inquiries, website A/S applications, and KakaoTalk consultation chat, so you can do so in a convenient way.
self-diagnosis
We provide frequently asked questions, video guides, and countermeasures when error codes occur through a self-diagnosis page on the website. Please note that you can resolve problems with Rinnai products yourself through self-diagnosis.
User manuals for each product can be downloaded at any time, so if you have lost the manual, you can download it from the website.
How to download the user manual for each product
Rinnai homepage
Customer Support
User’s Guide
Enter product name
View and download documentation
Breakdown repair cost
Free warranty period: 1 year. If a breakdown occurs within one year, repair costs are free.
Paid repair cost: If the free warranty period expires or a breakdown occurs due to user negligence, a fee will be charged. Paid repair costs are comprised as follows:
Cost of broken parts
Travel expenses (18,000 won on weekdays, 22,000 won on late nights and weekends)
technology fee
Travel fees are charged even when the driver visits and performs simple tasks.
Gas range bottom battery replacement: Sometimes gas range malfunctions can be solved by replacing the bottom battery. In this case, the cost is cheaper. We recommend using alkaline batteries.
Repair costs due to internal corrosion: If repair costs due to internal corrosion are more than 100,000 won, we recommend purchasing a new product.
Find a Rinnai Service Center
Rinnai operates 27 service centers directly operated by its headquarters across the country. The service center can be visited from 9:00 AM to 6:00 PM on weekdays, and is closed on Saturdays, Sundays, and public holidays. If you click on the service center in your desired area, you can see information about the service center location and transportation information.
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Today we learned about Rinnai service center and phone numbers. If you encounter a problem while using a Rinnai product or need A/S, please note that you can resolve the problem by calling the Rinnai Service Center.
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