Today we will learn about Lotte Card customer center and phone numbers. While using your Lotte Card, you may lose it or have to contact customer service for another problem, so please be aware of this in advance.
Through the Lotte Card Customer Center, you can check card usage details, report loss, and apply for disability.
Lotte Card Customer Center
The customer service phone number is 1588-8100. You can make a call directly using the button below.
Customer Center Phone Number: 1588-8100 (Overseas 82-2-1588-8100)
Financial Service ARS User Guide: 1588-8200 / 1577-8200
Lost, limit approval ARS usage information: 1588-8300 (overseas 82-2-1588-8300, 82-2-2280-2400)
Quick call for card application: 1577-8700
Installment finance and credit loan: 1899-7112
👇 Go to Lotte Card (Android)
👇Go to Lotte Card (iPhone)
Lotte Card Service
Card reissue
You can apply for reissue at the card center after presenting your ID card. Some card products are not issued by the card center, so please check before visiting.
Card cancellation
To cancel your credit card, you can contact the customer service center and submit a request.
Report loss
If you lose your card, you can report the loss through the Lotte Card website or Lotte Card Customer Center (1588-8100).
frequently asked questions
On the Lotte Card homepage, there is a menu containing frequently asked questions. Before contacting customer service, please refer to the frequently asked questions as they may help you resolve the issue.
Disabled member consultation and guidance service
The Lotte Card Customer Center also operates counseling services for disabled members. Services can be divided into services for speech and hearing impaired members and services for visually impaired members.
Sign language counseling service
Operating hours: Weekdays 09:00~18:00
How to use
1. Video call through C-Talk video phone
-Dedicated phone number for sign language consultation: 070-7451-9980~1
-Call charges: Free calls within the network during the C-Talk video call period
2. Run the IMO app on your phone and make a video call to the number dedicated to sign language consultation.
3. Consultation with a sign language interpreter and simultaneous interpretation is available through the Korea Intelligence Information Society Promotion Agency.
-Korea Information Society Agency’s Sonmal Joint Center: 107 without area code
-Can only be used by mobile phone, cannot be used by landline phone
Digital ARS
Operating hours: 24 hours (agent available from 09:00 to 18:00)
How to use: 1588-8100
Visual Impairment Counseling Service
Dedicated Counseling Center
Dedicated number: 1522-2452
Operating hours: 09:00~18:00
ARS in words
Operating hours: 24 hours (counselor connection 09:00~18:00)
How to use: 1588-8100 > 1 individual member > 3 verbal ARS selection
Good article to read together
Woori Card customer center and phone number
Hyundai Card customer center and phone number
Samsung Card customer center and phone number
Shinhan Card customer center and phone number
K Bank customer center and phone number
Kakao Bank customer center and phone number
Toss Bank customer center and phone number