Today we will learn about Dongbu Fire & Marine Insurance’s customer center and phone number. Many people subscribe to Dongbu Insurance’s auto insurance. We hope that you will be aware of this in case a problem occurs while driving the vehicle, or an accident occurs or emergency dispatch is required.
Dongbu Fire & Marine Insurance has a representative customer center phone number, and separate call centers are operated for each business department. If you check the department in charge of the work you need and then contact customer service, the problem can be resolved more quickly.
Dongbu Fire & Marine Insurance Customer Center Phone Number
Customer Center Phone Number: 1588-0100
Customer Center Operating Hours: Weekdays 9:00 AM to 18:00 PM
Dongbu Fire & Marine Insurance Customer Center Consultation Hours
weekday
(Mon~Fri: 9:00~18:00) Emergency dispatch for car breakdown, accident report, consultation on new insurance subscription,
Loan, certificate issuance Saturday
(Sat, 9:00 – 13:00) Emergency dispatch for car breakdown, car accident, fire accident report,
New insurance subscription consultation night
(Mon~Fri: 18:00~22:00) Emergency dispatch for car breakdown, car accident, fire accident report,
Insurance subscription consultation vigil and holidays
(Mon~Sat: 22:00 ~ 9:00 the next day
Public holidays: 24 hours) Emergency dispatch for car breakdown, car accident, fire accident registration, loan
ARS shortcut number
Number 1: Emergency dispatch for car breakdown
Number 2: Car accident report
Number 3: Sign up for new insurance
No. 4: Disease, injury, fire insurance accident registration
No. 5: Illness, injury, driver’s insurance consultation, change, cancellation
No. 6: Car insurance consultation, change, cancellation
Number 7: Loan
No. 8: Issuance of certificate and receipt of customer complaints
Number 0: Connect to a counselor
Nighttime
Number 1: Emergency dispatch for car breakdown
No. 2: Car accident, fire accident report
No. 3: Insurance subscription consultation and UBI special contract information
No. 4: Automation service for short-term driver expansion special contract change, insurance premium payment, and certificate issuance
No. 5: Information on disease and injury insurance claims
Number 6: Loan
vigil
Number 1: Emergency dispatch for car breakdown
No. 2: Car accident, fire accident report
No. 3: Automation service for short-term driver expansion special contract change, insurance premium payment, and certificate issuance
No. 4: Information on disease and injury insurance claims
Number 5: Loan
Other Dongbu Insurance Customer Center
Text-only service for the hearing impaired (emergency dispatch, car accident registration): 010-9460-1234
Insurance contract loan, credit loan: 1544-0100
Collateral/Credit Loan: 1661-2200
Insurance claim: 1566-1040
Bancassurance: 1688-0100
Environmental Liability Insurance Call Center: 1670-5420
TM exclusive product (long-term): 1566-0100
TM exclusive product (car): 1566-0000
Internet-only product: 1600-0100
FAX claim main number: 0505-181-4862
finish
Today, we learned about Dongbu Fire & Marine Insurance’s customer center and phone number. It would be better not to have to contact customer service, but we hope it will be helpful to you if you run into a problem.
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