Today, we will learn about Korean Air customer service center and phone number. Korean Air is one of the representative airlines of Korea and is well-received overseas. As the situation stabilized after the COVID-19 situation, travel demand is increasing again.
If you have any inquiries about Korean Air, such as flight reservations, reservation changes, refunds, Sky Pass, mileage, baggage, in-flight meals, in-flight duty-free items, or other questions, the fastest way is to call the Korean Air customer service center.
Korean Air customer service center phone number is 1588-2001, 02-2656-2001. From overseas, you can call 82-2-2656-2001. Korean Air customer service center offers consultations in Korean, English, Japanese, and Chinese in all regions.
Korean Air customer service center counselor connection business hours are different for domestic and international flights.
Domestic flights: 7:00 AM – 7:00 PM (Korean/English)
International flights
Korean: 7:00 AM – 10:00 PM (Japanese local time)
English: 24 hours a day
Japanese: 9:00 AM – 7:00 PM (Japanese local time)
Chinese: 8:00 AM – 7:00 PM (Chinese local time)
Customer service phone number 1588-2001
02-2656-2001 Language / Time [Domestic flights]
Korean/English: 07:00-19:00 (Korean local time)
[International flights]
Korean: 07:00-22:00 (Korean local time)
English: 24 hours a day
Japanese: 09:00-19:00 (Japanese local time)
Chinese: 08:00-19:00 (Chinese local time)
Korean Air Customer Center Chatbot
The Korean Air website provides a chatbot service. We operate ‘Daehani’. If you have difficulty connecting to the Korean Air customer center by phone, you can use the chatbot service. You can use it on the Korean Air homepage, mobile web, mobile app, and KakaoTalk.
Korean Air chatbot service hours: 24 hours a day, 365 days a year
Korean Air chatbot counselor operating hours
International flights: 7:00 AM to 10:00 PM every day
Domestic flights: 7:00 AM to 7:00 PM every day
Korean Air customer center (overseas service center)
Korean Air operates customer centers that can be used in each region. If you want to call the customer center in your current region or connect to a separate Korean Air customer center by phone, please check the phone number and available consultation times below.
Northeast Asia
Japan (81)
Phone: 0570-05-2001, 06-6648-8201
Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 a day
Chinese: 08:00-19:00 a day (Chinese local time)
China (86)
Phone: 40065-88888, 0532-8378-7024
Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 a day (Chinese local time)
Chinese: 08:00-19:00 a day
Hong Kong (852)
Phone: 2366-2001
Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 every day (based on Japan local time)
Chinese (Mandarin): 08:00-19:00 every day (based on China local time)
Cantonese: Weekdays 09:00-13:00, 14:00-18:00 (13:00-14:00 break, excluding weekends/holidays)
Taiwan (886)
Phone number: 02-2518-2200
Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 every day (Japan local time)
Chinese: Weekdays 08:30-12:00, 13:00-17:30
(Taiwan local time, 12:00-13:00 lunch time, excluding weekends/holidays)
Southeast Asia/Southwest Asia Region
Phone Number
Malaysia (60)*: 03-2030-0200
Myanmar (95)*: 094-0316-0762 (local language service only)
Vietnam (84)*: (Hanoi) 024-3934-7247, (Ho Chi Minh City) 028-3824-2878
Singapore (65): 6796-2001
India (91)*: 124-481-5588
Indonesia (62)* : 021-521-2180
Cambodia (855)* : 087-888-386
023-224-047/8/9 (Local language service only)
Thailand (66)* : 02-620-6900
Philippines (63)* : (Manila) 02-8789-3700, (Cebu) 032-494-7673
Language/Time
Korean/English : 24 hours a day
Japanese: 09:00-19:00 every day (based on Japan local time)
Chinese: 08:00-19:00 every day (based on China local time)
Local language selection available
Local language service hours may vary depending on the branch’s operating hours.
Americas
Phone Numbers
US & Canada: 1-800-438-5000 (Toll Free)
Hearing and Speech Impaired Support: 1-888-898-5525 (Text Telephone, Toll Free)
Brazil: 0800-3176670 (Toll Free)
Hearing and Speech Impaired Support: 0800-7723645 (Text Telephone, Toll Free)
Other Americas: +1-213-484-1900
Languages/Hours
Korean/English: Daily 24 hours
Japanese: Every day 09:00-19:00 (Japan local time)
Chinese: Every day 08:00-19:00 (China local time)
European area
Phone number
Greece: 00800-4920-00847 (free)
Netherlands: 0800-382-8280 (free)
Norway: 800-620-12 (free)
Denmark: 80-400-223 (free)
Germany*: 0800-000-7482 (free)
Luxembourg: 800-40168 (free)
Austria*: 0800-9 43-623 (free)
Belgium*: 0800-58-287 (free)
Sweden: 020-120-3081 (free)
Switzerland*: 0800-140325 (free)
Spain*: 800-000-219 (free)
Slovakia: 0800-500-826 (free)
Ireland: 1-800-832-378 (toll free)
UK: 0800-0265-883 (toll free)
Italy*: 800-598-965 (toll free)
Czech Republic*: 800-701-548 (toll free)
Turkey (90): 312-900-1627
Portugal: 800-600-804 (toll free)
Poland: 800-149-971 (free)
France*: 0805-98-79-21 (free)
Finland: 0800-526-634 (free)
Hungary: 06-80-200-196 (free)
Other Europe: +33-1-5345-3177
Language/Time
Korean/English : 24 hours a day
Japanese: 09:00-19:00 every day (based on Japan local time)
Chinese: 08:00-19:00 every day (based on China local time)
Local language selection available
French/German/Italian/Spanish/Czech: 08:30-17:30 on weekdays (based on Central European Standard Time)
Oceania/Guam area
Phone number
Guam: 1-888-396-1588 (toll-free)
New Zealand (64): 09-914-2000
Australia (61): 02-9262-6000
Language/Time
Korean/English: Every day 24 hours
Japanese: 09:00-19:00 every day (based on Japan local time)
Chinese: 08:00-19:00 every day (based on China local time)
Russia/Mongolia/Central Asia Region
Phone Numbers
Russia (7)*: (Moscow) 8-800-500-2510 (toll-free), (Vladivostok) 8-4232-433-444
Mongolia (976)*: 11-31-1100, 11-31-7100 (local language service only)
Uzbekistan (998)*: 78-129-2001 (local language service only)
Language/Time
Korean/English: every day 24 hours
Japanese: 09:00-19:00 every day (based on Japan local time)
Chinese: 08:00-19:00 every day (based on China local time)
Local language selection available
Local language service hours may vary depending on the branch’s operating hours.
Middle East/Africa Region
Phone Numbers
United Arab Emirates: 800-017-8627 (Toll-free)
Israel: 180-940-1216 (Toll-free)
Egypt (20): 2-2576-4100
Language/Time
Korean/English: 24 hours a day
Japanese: 09:00-19:00 (Japan local time)
Chinese: 08:00-19:00 (China local time)
Frequently Asked Questions
Before contacting the Korean Air Customer Center, refer to the frequently asked questions on the Korean Air website to resolve your questions. If you have trouble connecting to the Customer Center, please use the frequently asked questions menu.
Conclusion
This is the information on the Korean Air Customer Center and phone number. If you need to contact the Customer Center before or during your trip, please refer to it and have a pleasant trip.
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