Let’s learn about the National Pension Service Customer Center and finding a branch. The National Pension Service is an agency under the Ministry of Health and Welfare that manages the national pension. This is a place where you can get answers if you have any questions or concerns about the National Pension.
On the National Pension Service website, you can use various services such as personal pension subscription details, pension claims, and insurance premium decision details. If you have any questions, you must contact the relevant institution directly to confirm.
National Pension Service Customer Center Phone Number
The National Pension Service’s customer center can be found on the official website. You can find the phone number at the bottom of the homepage.
phone number
Phone number: 1355 (paid)
Overseas number: +82-63-713-6900
Business hours: Weekdays 09:00~18:00
After business hours, self-service is available through ARS. Tasks such as issuing certificates are excluded. To inquire about the video sign language service, install the mobile website or the National Pension Service app and call 1355 or the visible ARS.
Customer Service Center
The customer service center is a service that allows customers to view national pension services by applying for consultation and asking questions online. Customer Center will review and respond. You can ask any questions you have and receive additional consultation at this customer service center.
Real-time chat consultation
If the call to the National Pension Service Customer Center takes a long time, you can make inquiries through the mobile app or real-time chat consultation. Real-time chat consultation is available from 9:00 AM to 5:00 PM on weekdays, and is not available during lunch hours (12:00 PM to 1:00 PM).
National Pension Service real-time chat
Install and run the National Pension app
After logging in, select chat consultation on the main screen.
We hope you will be able to conduct consultations more conveniently through real-time chat consultation.
👇 Go to National Pension near me (Android)
👇Go to National Pension near me (iPhone)
Find a branch of the National Pension Service
You can find a National Pension Service branch near you by using the National Pension Service’s branch search service. The National Pension Service has branches across the country, and you can easily find them by entering the phone number of the National Pension Service in the search box.
National pension age & period & method
You must be over 60 years old to receive the national pension, and your total working period must be at least 10 years. National pension can be paid by automatic transfer.
Born between 1953 and 1956: Age 61
Born between 1957 and 1960: Age 62
Born between 1961 and 1964: Age 63
Born between 1965 and 1968: Age 64
Born after 1969: 65th birthday
Early receipt of national pension
Early receipt of the national pension may result in financial losses as it can be received earlier than normal receipt, and there is a problem in that the payment rate decreases to 70% to 94% depending on the age of receipt.
How to apply for early pickup
Go to [Electronic Civil Service] on the National Pension Service website.
Go to [Personal Service] – [Report/Application] – [Pension/Lump sum Claim] on the main page.
Apply for early old age pension
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Detailed information and inquiries can be found on the National Pension Service website. Today, we learned about the National Pension Service Customer Center and branch locations. If there is a delay in connecting to a customer center counselor, please proceed with real-time consultation or use the consultation request.
Additionally, frequently asked questions (FAQs) about the National Pension and information on how to check expected receipts or payments can be found on the Corporation’s website.
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