Today we will learn about Carrot Customer Center and phone numbers. Carrot Customer Center is a service that prioritizes customer satisfaction and convenience. Its role is to provide customers with necessary information and handle various inquiries about insurance.
Carrot is famous for its advertisements that say you pay insurance premiums based on the amount you drive. We will provide information on Carrot Insurance Customer Center phone number, call center, and insurance claim details.
Carrot Customer Center Phone Number
Carrot Customer Center Phone Number: 1566-0300
Customer Center Business Hours: Weekdays 9:00 – 18:00 (Closed on weekends and public holidays)
Car accident reports are available 24 hours a day, 365 days a year.
Carrot Insurance expected insurance premium inquiry
Carrot Insurance has a variety of products. You can check the estimated insurance premium on the website. If you are planning to use Carrot Insurance, please refer to it.
Carrot car insurance claim
Please note that you can file an insurance claim via the internet or mobile phone. In some cases, you may need to receive an insurance claim via fax or visit a branch, so please inquire before proceeding.
Check carrot insurance claim documents
When filing an insurance claim, the claim documents may differ depending on the accident, so please check before proceeding. You can also download claim forms and applications from the website.
Carrot emergency dispatch service types
Carrot Auto Insurance provides emergency roadside service. The types of emergency dispatch services are as follows.
👇 Go to Carrot Insurance (Android)
👇Go to Carrot Insurance (iPhone)
battery charging service
Can be used when the battery is discharged or temporary charging is required
If battery replacement is required, additional costs will apply
Excluding electric vehicles
emergency towing service
If driving is impossible due to an accident or breakdown, tow to the nearest repair shop within 30km.
Available once a day
Additional costs apply if exceeding 30km
Customers who sign up for a special contract to extend the towing distance can tow up to 50 km.
Tire puncture repair and replacement service
If driving is impossible due to a tire puncture, repair is limited to one area.
If more than 1 part is used, additional costs will apply.
If repair is difficult due to tire damage, replace spare tire
Lock release service
If you lose your keys or your car door is locked, unlock it.
We do not provide this service for vehicles with special locks or vehicles equipped with side airbags, as the locks cannot be released using normal methods.
Emergency refueling service
If driving is impossible due to exhaustion of fuel, refuel up to 3 liters
If exceeding 3 liters, additional costs apply.
LPG vehicles and electric vehicles are excluded from this service.
emergency rescue service
If self-driving is impossible due to leaving the road or an obstacle, provide emergency rescue.
If separate rescue equipment is required, additional costs will be incurred.
If the rescue time exceeds 30 minutes, additional costs will apply.
Battery emergency charging support service
If a vehicle subscribed to the electric vehicle emergency dispatch service is unable to drive on its own due to battery discharge or the driving distance is less than 10 km, it will be towed to the charger installation location.
Limited towing distance within 50km
Additional costs apply if exceeding 50km
If there are restrictions on service provision due to structural changes to vehicles or cargo, use is not possible.
Contact hours for customer center agents are from 9 a.m. to 6 p.m. on weekdays, and car accident reports are available 24 hours a day, 365 days a year.
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This is how I learned about Carrot’s customer service center and phone number. If you need to file an insurance claim, please refer to it carefully and apply.
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