Today, we will learn about the Eastar Jet customer center and phone number. Eastar Jet is one of the domestic low-cost airlines that operates domestic and many international routes, and is loved for its low prices and various additional services.
If you have any questions about air travel such as reservations, boarding, or refunds while using Eastar Jet, we hope that you will find it helpful to contact the customer center.
Eastar Jet Customer Center
The customer center phone number is 1544-0080. The customer center is open from 9:00 AM to 6:00 PM every day, and is open 365 days a year.
Eastar Jet Customer Center: 1544-0080
Customer Center Consultation Hours: 09:00~18:00 every day, 365 days a year
Eastar Jet Online Consultation
If it is not the customer center’s business hours, please use the online consultation service on the Eastar Jet website. Online consultation is available 365 days a year, so please use it.
If you have lost something at the airport
If you lose something at the airport, the quickest way to get help is to call the lost and found center in charge of each airport. Below are the numbers for the lost and found centers for each airport, so you can connect directly.
Jeju Airport 064-797-2521Gimpo Airport 02-2660-4097Cheongju Airport 043-210-6114Daegu Airport 053-981-4372Incheon Airport 032-741-3110
032-741-3114
032-741-8991
032-741-8992
Frequently Asked Questions
The Frequently Asked Questions page on the Eastar Jet website provides various questions and answers that may arise throughout your trip, including reservations, check-in, baggage, refunds, and mileage.
Can I bring carry-on baggage if I purchase a special fare (baggage not included)?
A. Regardless of the fare type, such as general fare, special fare, or discount fare, carry-on baggage is free to carry, but it must weigh less than 10kg and the sum of the length, width, and height must not exceed 115cm. In addition, if you enter the site through the button below, you can find detailed information on checked baggage, carry-on baggage, and additional baggage prices.
I came with a group, but I wonder if the baggage weight can be combined.
A. If you have a companion on board, you can combine the baggage weight. However, for safety reasons, the maximum weight of one checked baggage cannot exceed 32kg, and an additional fee will be charged if it exceeds the free allowance of 15kg.
Can I check in online on a PC or mobile device?
Yes, you can. However, online check-in is only available for domestic flights.
Target airports: Jeju Airport, Cheongju Airport, Gimpo Airport
Available time: 24~1 hour before flight departure
Restricted passengers: Passengers accompanying infants under 2 years old, passengers requiring staff verification for identity discounts, passengers under 19 years old traveling alone without adults
You can check details on Eastar Jet online check-in methods and restricted passengers through the button below.
Can I combine the weight of my luggage with my companions?
You can combine the weight of your luggage with your companions. However, the weight of one bag is limited to 32kg for safety reasons of the carrier, and excess baggage charges will be incurred for any additional weight beyond the free allowance (15kg).
How can I receive an e-ticket or receipt (sales slip)?
After completing the reservation, a reservation confirmation will be automatically sent to your email, and you can use it as a ticket (E-TICKET) or receipt. In addition, you can check and print at any time through ‘My Reservation’ at the top of the homepage, so I hope it will be helpful for you.
Conclusion
This is how we learned about Eastar Jet’s customer center and phone number. Eastar Jet listens to customers’ opinions and provides necessary assistance at any time through various channels such as reservation inquiries, various delivery purchase inquiries, and customer comments. If you are about to travel or need to contact the customer center during your trip, I hope you will refer to today’s posting.
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