Today we will learn about Winia Service Center and phone numbers. Winia is a company that manufactures and sells refrigerators, washing machines, kitchen appliances, air conditioners, TVs, etc. You can think of Dimchae refrigerators as the most commonly used products.
Services available at the service center include self-diagnosis, on-site service, finding a nearby service center, and checking whether the product is subject to a recall. Please check.
Winia Service Center
Winia Customer Center phone number is 1588-1588. Winia service consultation and reception phone number is 1588-9588.
Winia Customer Center Operating Hours
Weekdays: 9:00 am to 6:00 pm
Saturday: 9:00 AM – 1:00 PM (Closed on public holidays and Sundays)
Winia Customer Service Phone NumberBusiness HoursCustomer Center ☎1588-1588Weekdays: 9:00 a.m. to 6:00pmService consultation and reception☎1588-9588Weekdays: 9:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 1:00 p.m. Purchase products ☎1588-9589 Purchase consumables ☎1588-9577
self-diagnosis
You can resolve the cause of the product’s failure through the self-diagnosis menu on the Winia website. After selecting a product, enter each item to find a solution.
Apply for business trip service
You can apply for the entrance exam service on the Winia website. The visit will be held according to your desired date and time, and the technician in charge will contact you before the visit.
Winia service fee
repair cost
The repair fee is a pure technical fee based on the repair time required to repair the product, technical difficulty, etc., excluding the parts cost for paid service, and follows the repair fee standard table calculated separately.
The repair cost includes the basic on-site inspection fee.
When the same product is repaired at two or more locations, only the largest repair fee will be charged.
When general parts and core parts occur at the same time, the quality warranty period for each is calculated and charged. Example) General parts: Quality warranty period has elapsed → Charged processing
Core parts: Within the quality guarantee period → Free processing
parts cost
This refers to the cost of materials used during repairs and is applied according to the parts price list. (Amount including 10% VAT)
The price of commercially purchased parts or parts not listed in the parts price list is charged based on the price of similar models.
Basic inspection fee for on-site repairs
The on-site inspection fee is 20,000 won regardless of whether the product is repaired or not.
However, if you visit after 18:00 on weekdays or on Saturdays/Sundays/public holidays, a travel fee of 26,000 won will be applied.
Check products subject to recall
We provide free collection, inspection, and repair for certain products that have been used for a long time. You can apply after checking if it is the eligible model.
Targets of action: Models produced before September 2005
(Check the manufacturing date attached to the target product)
Service: Free collection & free repair through visit
This free collection and repair service is only available for Dimchae (lid type) products.
Find Winia Service Center
There are a total of 80 Winia service centers across the country. Select a region and search for a service center. By clicking on the center, you can check the center’s description, address, phone number, and business hours.
finish
Today, we learned about the Winia service center, phone number, and repair methods. From self-diagnosis to application for business trip service, you can solve the problem in a way that is convenient for you. If you have any other questions, please contact Winia Customer Center.
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