Today we will learn about Woongjin Coway’s customer center and phone number. Woongjin Coway probably has one of the products you use at home, such as water purifiers, bidets, and air purifiers. If you need after-sales service while using it, you can do so by contacting the customer center.
Although Woongjin Coway changed its name to Coway, many people still call it Woongjin Coway. Coway Customer Center provides inquiries, service requests, and technical support for all Coway products.
Woongjin Coway Customer Center Phone Number
Woongjin Coway Customer Center phone number is 1588-5200. Consultation is available from 9:00 to 18:00 on weekdays and from 9:00 to 14:00 on Saturdays.
Woongjin Coway Customer Center Phone Number: 1588-5200
Consultation hours: Weekdays 9:00 – 18:00, Saturdays 9:00 – 14:00
Customer Center ARS Shortcut Number
No. 1: AS application, transfer installation application
No. 2: Return, membership withdrawal
No. 3: Regular inspection, general inquiry
No. 4: Tax invoice, information change, payment inquiry
No. 5: Product order, affiliate card inquiry
No. 6: Care service, mattress inquiry
No. 7: Complaint report
A/S and previous installation
You can apply directly on the Coway website. Just register the product, abnormal symptoms, contact information, date, etc.
A/S, previous installation cost
After-sales service cost
If it is within the warranty period, no cost is incurred. The warranty period for all Coway products is 1 year. If the date of purchase cannot be confirmed, the warranty period is considered to be 1 year from 6 months from the date of manufacture.
If the warranty period has expired, three costs will be incurred.
Parts Cost: Cost of broken parts
Repair cost: The cost of replacing a broken part.
Travel fee: 18,000 won for visiting (Holidays: 22,000 won)
There are no repair costs for rental products.
Previous installation cost
If you need to relocate or install the product due to moving, etc., a travel fee (KRW 18,000) will be charged. If you perform both removal and installation work, you will need to consider two travel expenses and installation costs.
Product type Disassembly cost Transfer installation cost Water purifier (desktop type) 10,000 won 20,000 won Water purifier (stand type) 10,000 won 25,000 won Air purifier (wall-mounted) 10,000 won 25,000 won Bidet 10,000 won 15,000 won Water softener 10,000 won 33,000 won Food processor 20,000 won KRW25,000
Find a Woongjin Coway store
Woongjin Coway has stores across the country. For simple inquiries or consultations, you can search for the nearest store and inquire.
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Today, we learned about Woongjin Coway’s customer center and phone number. If you need after-sales service while using a Coway product, you can contact the customer center.
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