Today we will learn about Samsung Fire & Marine Insurance customer center and phone numbers. Samsung Fire & Marine Insurance is one of Korea’s leading non-life insurance companies, providing stable financial services.
Samsung Fire & Marine Insurance Customer Center provides a variety of services, including insurance subscription, compensation processing, insurance claims, and insurance premium payment. If customers’ problems are not resolved, they can also file complaints through Samsung Fire & Marine Insurance’s customer center.
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Samsung Fire & Marine Insurance Customer Center
Representative number: 1588-5114
For overseas inquiries: 82-2-2119-2000
Direct Customer Center: 1577-3339
Loan Call Center: 1588-7444
For foreigners only: 1899-0010
Free: 080-900-7114
For sign language counseling services for the hearing impaired, you can use the car accident report/breakdown request service by calling via mobile phone video call.
Samsung Fire & Marine Insurance Customer Center operating hours and fees
Consultation time information
– Car accident report, breakdown request service: 24 hours a day, 365 days a year
– Insurance claims, loans, contract work, and other consultations: Weekdays 09:00~18:00
– Insurance subscription consultation: Weekdays 09:00~18:00
Usage fee information
– When using a landline, local calls are charged at 39 won per 3 minutes.
– When using a mobile phone/Internet phone call, call charges are charged according to the individual telecommunication company contract rate.
ARS shortcut service
Voice ARS
[ 1 ] Car accident registration and consultation
[ 2 ] Car emergency dispatch
[ 3 ] Insurance contract inquiry and change/cancellation/refund consultation
– 1: Car insurance self-processing
– 2: Self-processing of disease/injury/fire insurance
– 0: Connect to a counselor
[ 4 ] Insurance subscription inquiry
– 1: Car insurance subscription inquiry
– 2: Inquiry about living insurance such as driver’s insurance/health insurance/travel insurance
[ 5 ] Disease/Injury/Fire Insurance Claim
– 1: Self-processing of insurance claims
– 0: Connect to a counselor
[ 6 ] Loan consultation
– 1: Check the available insurance contract loan amount and self-apply
– 2: Insurance contract loan consultation
– 3: Real estate, automobile, credit loan consultation
– 0: Counselor connection
[ 7 ] Staff guidance and counseling for inconveniences
– 1: Customer inconvenience consultation
– 2: Information on automobile compensation personnel
– 3: Information for disease/injury/fire compensation personnel
– 0: Counselor connection
[ 9 ] Information on certificate issuance and ARS use
– 1: Self-issuance of car insurance subscription certificate
– 2: Self-issuance of car insurance policy
– 3: Self-issuance of insurance premium payment certificate
– 4: Self-issuance of insurance claim form
– 9: ARS usage fee information
– 0: Counselor connection
[ 0 ] Counselor connection
– 1: Consultation on accidents and breakdowns at automobile companies
– 2: Disease/Injury/Fire Insurance Claim
– 4: Insurance contract inquiry/cancellation/refund consultation
Digital ARS
[ 1 ] Car accident registration
[ 2 ] Breakdown dispatch request
[ 3 ] Confirm contract details
[ 4 ] Sign up for temporary driver special contract
[ 5 ] Insurance premium payment
[ 6 ] Certificate issuance
[ 7 ] Insurance claim
– 1: Disease/Injury Insurance Claim
– 2: Check disease/injury compensation details
– 3: Information on required documents for insurance claim
[ 8 ] Insurance contract loan
– 1: Insurance contract loan application
– 2: Repayment of loan principal/interest
– 3: Check loan status
– 4: Change account information/transfer date
[ 9 ] Cancellation of insurance contract
– 1: Confirmation of long-term insurance cancellation refund
– 2: Car insurance transfer/cancellation
– 3: Information on automobile insurance cancellation documents
Samsung Fire & Marine Insurance Customer Center Phone Number
Telephone number by business Samsung Fire & Marine Insurance Accident Reporting/Emergency Dispatch Customer Call Center 1588-5114 Samsung Fire & Marine Insurance Direct Customer Center 1577-3339 Samsung Fire & Marine Insurance Long-Term Insurance Subscription Consultation 1588-3337 Samsung Fire & Marine Insurance Automobile Insurance Subscription Consultation 1600-5008 Samsung Fire & Marine Insurance Loan Call Center 1588-7444 Samsung Fire Retirement Pension Call Center 1899-3009 Samsung Fire & Marine Insurance for overseas customers only +82-2-2119-2000 Samsung Fire & Marine Insurance for hearing impaired people only 070-7451-9800
Nationwide Samsung Fire & Marine Insurance Customer Center
Samsung Fire & Marine Insurance Customer Service Center LocationThis is the location of the customer service desk where you can visit and handle business. There may be changes in branches, so please be sure to check before visiting.
Tasks that can be processed: Cancellation/maturity/early withdrawal refund, insurance contract loan, long-term insurance (disease/injury) document submission, long-term insurance claim, issuance of certification, etc.
seoul
Gangnam Customer Support Center: Samsung Fire & Marine Insurance Headquarters, 2nd floor, 14 Seocho-daero 74-gil, Seocho-gu, Seoul (Seocho-dong, Customer Center)
Gangbuk Customer Support Center: 2nd floor, 168 Wangsan-ro, Dongdaemun-gu, Seoul (Yongdu-dong, Samsung Fire & Marine Insurance Cheongnyangni Building)
Gangseo Customer Support Center: 2nd floor, 76 Yangpyeong-ro, Yeongdeungpo-gu, Seoul (Yangpyeong-dong 4-ga, Samsung Fire & Marine Insurance Yeongdeungpo Building)
Songpa Customer Support Center: 11th floor, 562 Songpa-daero, Songpa-gu, Seoul (Sincheon-dong, Wellis Tower, Samsung Wellis Apartment,)
Suyu Customer Support Center: 8th floor customer center, 314 Dobong-ro, Gangbuk-gu, Seoul (Beon-dong, Samsung Fire & Marine Insurance Building)
Central Customer Support Center: Center Place, 10th floor, 40 Namdaemun-ro 9-gil, Jung-gu, Seoul (Dadong, Center Place Customer Center)
Gangwon-do
Gangneung Customer Support Center: 3rd floor, 2853 Yulgok-ro, Gangneung-si, Gangwon-do (Okcheon-dong, Samsung Fire & Marine Insurance Customer Support Center)
Wonju Customer Support Center: 1st floor customer support center, 648 Namwon-ro, Wonju-si, Gangwon-do (Gaewon-dong, Samsung Fire & Marine Insurance Building)
Chuncheon Customer Support Center: 6th floor, 37, Chuncheon-ro 17beon-gil, Chuncheon-si, Gangwon-do (Onui-dong)
gyeonggi-do
Guri Customer Support Center: 9th floor, 253 Gyeongchun-ro, Guri-si, Gyeonggi-do (Inchang-dong, Dow Square)
Bucheon Customer Support Center: 3rd floor, 197 Sinheung-ro, Bucheon-si, Gyeonggi-do (Middle East, Samsung Fire & Marine Insurance Bucheon Building)
Seongnam Customer Support Center: 7th floor, KT&G Bundang Tower, 26 Hwangsaeul-ro 312beon-gil, Bundang-gu, Seongnam-si, Gyeonggi-do (Seohyeon-dong)
Suwon Customer Support Center: 3rd floor, 205, Gwongwang-ro, Paldal-gu, Suwon-si, Gyeonggi-do (Ingye-dong, Samsung Fire & Marine Insurance Suwon Office Building)
Ansan Customer Support Center: 1st floor, 259 Gwangdeok-daero, Danwon-gu, Ansan-si, Gyeonggi-do (Gojan-dong, Ansan Building)
Anyang Customer Support Center: G.SQURE, 180 Simin-daero, Dongan-gu, Anyang-si, Gyeonggi-do, 26th floor, Lotte Department Store Pyeongchon Branch (Hogye-dong)
Uijeongbu Customer Support Center: 3rd floor, 62 Simin-ro, Uijeongbu-si, Gyeonggi-do (Uijeongbu-dong, Samsung Life Insurance Building)
Ilsan Customer Support Center: 1161 Jungang-ro, Ilsandong-gu, Goyang-si, Gyeonggi-do, 11th floor (Janghang-dong, Samsung Fire & Marine Insurance Co., Ltd. Ilsan Building)
Pyeongtaek Customer Support Center: 30 Segyo 8-gil, Pyeongtaek-si, Gyeonggi-do, (Segyo-dong, Segyo Dione Plaza)
Gyeongsang-do
Geoje Tongyeong Customer Support Center: 2nd floor, 1934 Geojejungang-ro, Geoje-si, Gyeongsangnam-do (Gohyeon-dong, Jeonggwang Building)
Gimhae Customer Support Center: 10th floor, Building C, 2342 Gimhae-daero, Gimhae-si, Gyeongsangnam-do (Buwon-dong)
Masan Customer Support Center: 2nd floor, 674 3.15-daero, Masanhoewon-gu, Changwon-si, Gyeongsangnam-do (Seokjeon-dong, Samsung Fire & Marine Insurance Building)
Jinju Customer Support Center: Jinju Customer Center, 4th floor, Four Seasons Building, 269, Gangnam-ro, Jinju-si, Gyeongsangnam-do (Chilam-dong)
Changwon Customer Support Center: 6th floor, 106, Yongji-ro, Seongsan-gu, Changwon-si, Gyeongsangnam-do (Mirae Asset Securities Building, (formerly) Daewoo Securities) (Jungang-dong)
Gumi Customer Support Center: 6th floor, 6, Gumijungang-ro 11-gil, Gumi-si, Gyeongsangbuk-do (Wonpyeong-dong)
Pohang Customer Support Center: 5th floor, 205 Jungheung-ro, Buk-gu, Pohang-si, Gyeongsangbuk-do (Jukdo-dong, Samsung Building)
busan
Busan Customer Support Center: 2nd floor, 184 Jungang-daero, Dong-gu, Busan (Choryang-dong, Samsung Fire & Marine Insurance Busan Choryang Building)
Seobusan Customer Support Center: 10th floor, 30 Manduk-daero, Buk-gu, Busan (Deokcheon-dong, Mirae Building)
Incheon
Bupyeong Customer Support Center: 5th floor, 1373 Gyeongwon-daero, Bupyeong-gu, Incheon (Bupyeong-dong, North Incheon Post Office)
Incheon Customer Support Center: 18th floor, 585 Inju-daero, Namdong-gu, Incheon (Guwol-dong, Citibank Korea)
Jeolla-do
Mokpo Customer Support Center: 3rd floor, 116 Hwangwang-daero, Mokpo-si, Jeollanam-do (Ogam-dong)
Suncheon Customer Support Center: 2nd floor, 8, Sungwang-ro, Suncheon-si, Jeollanam-do (Jorye-dong, Samsung Fire & Marine Insurance Building)
Yeosu Customer Support Center: 4th floor, 5, Sicheongdong 1-gil, Yeosu-si, Jeollanam-do (Hak-dong)
Iksan Customer Support Center: 4th floor, 14 Hanaro 4-gil, Iksan-si, Jeollabuk-do (Eoyang-dong, Iksan Customer Center)
Jeonju Customer Support Center: Customer Center on the 1st floor, 409 Kirin-daero, Deokjin-gu, Jeonju-si, Jeollabuk-do (Geumam-dong, Jeonju Building)
Chungcheong-do
Seosan Customer Support Center: Seosan Customer Support Center, 3rd floor, 28 Eumnae 3-ro, Seosan-si, Chungcheongnam-do (Eupnae-dong, Seorim Building)
Cheonan Customer Support Center: Samsung Fire & Marine Insurance, 9th floor, 151, Gosokcheol-daero, Baebang-eup, Asan-si, Chungcheongnam-do (Jangjae-ri, Cheonan Customer Support Center)
Cheongju Customer Support Center: Samsung Fire & Marine Insurance Customer Center, 7th floor, 107 Gangseo-ro, Heungdeok-gu, Cheongju-si, Chungcheongbuk-do (Gangseo-dong, BYC Gangseo Building)
Chungju Customer Support Center: 2nd floor, 113 Gukwon-daero, Chungju-si, Chungcheongbuk-do (Gyohyeon-dong)
Other areas
Daegu Customer Support Center: 3rd floor, 401 Dongdaegu-ro, Suseong-gu, Daegu (Beomeo-dong, Samsung Fire & Marine Insurance Building)
Gwangju Customer Support Center: 30, Sicheong-ro, Seo-gu, Gwangju, 1st floor (Chipyeong-dong, Samsung Fire & Marine Insurance Co., Ltd. Sangmu Office Building)
Daejeon Customer Support Center: 10th floor, 755 Hanbat-daero, Seo-gu, Daejeon (Dunsan-dong, Samsung Life Insurance)
Ulsan Customer Support Center: 1st floor, 220 Jungang-ro, Nam-gu, Ulsan (Sinjeong-dong)
Jeju Customer Support Center: 3rd floor, 8 Eunnam-gil, Jeju-si, Jeju (Yeondong, Samsung Fire & Marine Insurance Building)
finish
This is how we learned about Samsung Fire & Marine Insurance customer center and phone numbers. If you suddenly need to visit the Samsung Fire & Marine Insurance Customer Center, we hope that you will refer to this information and find it useful.
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