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The following symptoms appearing on the display of the Samsung air conditioner can be checked for malfunction before requesting an engineer visit.
There are differences in errors and display parts depending on the product model.
For additional error indications that are not listed below, please check the product model you are using and receive guidance through the product manual and a professional counselor.
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Display indication (error code)
Causes
Inspection and action
filter cleaning indicator
Clean the dust filter once every two weeks.
self-cleaning dry indication
After the automatic cleaning is completed, the product turns off.
sleep display
Displayed when the outdoor unit is in power saving mode.
CF
filter cleaning indicator
Clean the dust filter once every two weeks.
Cl
self-cleaning dry indication
After the automatic cleaning is completed, the product turns off.
C101
Inspection of indoor/outdoor unit communication
Check that the outdoor unit power cord is not disconnected or under-tightened.
Check if the earth leakage breaker is raised.
E(C)134
shutter sensor check
Sensor inspection by an engineer is required.
However, this error does not affect cooling performance.
E(C)154
(Upper stand type) Indoor fan inspection
This is displayed when there is a problem with the fan inside the indoor unit.
Unplug the power cord or turn off the breaker and then reconnect the power.
E(C)155
(Stand type suspension) Indoor fan inspection
This is displayed when there is a problem with the fan inside the indoor unit.
Unplug the power cord or turn off the breaker and then reconnect the power.
E(C)176
(Bottom of stand type) Indoor fan inspection
This is displayed when there is a problem with the fan inside the indoor unit.
Unplug the power cord or turn off the breaker and then reconnect the power.
E(C)163
option check
Please set the indoor unit option again.
If you call the customer center at 1588-3366, you can take self-action through a professional counselor.
E(C)404
overload protection control
It may be a temporary case due to an outdoor unit overload.
Install a shading curtain (sunshade) on the outdoor unit or spray water to cool the outdoor unit.
E(C)416
Discharge part protection control
Check the installation condition of the outdoor unit.
Install a shading curtain (sunshade) on the outdoor unit or spray water to cool the outdoor unit.
E(C)422
EEV valve clogged
Check whether the service valve is open.
Please check that there are no leaks.
Please turn off the power and turn it on again.
E(C)463
OLP protection control
It may be a temporary case due to an outdoor unit overload.
Install a shading curtain (sunshade) on the outdoor unit or spray water to cool the outdoor unit.
E(C)465
overload protection control
It may be a temporary case due to an outdoor unit overload.
Install a shading curtain (sunshade) on the outdoor unit or spray water to cool the outdoor unit.
E(C)554
Refrigerant amount check
Check the refrigerant amount after checking the pipe connections and leaks.
E(C)574
Refrigerant leak check
Check the refrigerant amount after checking the pipe connections and leaks.
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