Today we will learn about KB Kookmin Bank customer center and phone number. If you encounter any inconveniences or inquiries while doing banking business, you may contact the customer service center or visit the branch directly for face-to-face consultation.국민은행 고객센터
Kookmin Bank is Korea’s largest comprehensive financial group, providing a variety of financial services at home and abroad. Customers who use Kookmin Bank use the customer center for various reasons. There are various purposes for using the customer center, such as losing a bankbook, reporting an accident, loan consultation, or signing up for a product.
KB Kookmin Bank Customer Center
KB Kookmin Bank Customer Center phone number is 1644-9999,1599-9999.The phone number for seniors is 1644-3308, and the phone number for foreigners is 1599-4477.
Domestic: 1644-9999,1599-9999, 1588-9999
Overseas: +82-2-6300-9999
Consultation only: 1800-9999 (excluding loss and accident reports)
Electronic financial accident prevention: 1577-9999
Foreigners only: 1599-4477
Seniors only: 1644-3308
Sign language consultation: 070-7451-9901(9902)
Loan short-term delinquency and maturity information Domestic: 1588-9008, 1566-9008, Overseas: +82-42-603-0711
Confirmation of investment product approval Domestic: 1833-3938
ARS shortcut number
Number 1: Transfer money to Kookmin Bank
No. 2: Transfer to another bank
No. 3: Balance inquiry
No. 4: Check transaction details
No. 5: Cards and other services
No. 6: Foreigner consultation
Number 0: Connect to a counselor
*: Report of loss, financial fraud
# : Quick speech, easy speech service
👇 Go to KB Kookmin Bank (Android)
👇Go to KB Kookmin Bank (iPhone)
Report loss
Kookmin Bank Customer Center Connection: 1588-9999, 1599-9999
* Click to report loss
Please select from the items below and submit.
Number application details 1 Report loss of credit card, check card 2 Confirm loss report of credit card, check card 3 Report loss of debit card, cash card 4 Report loss of bankbook and seal 5 Report loss of cashier’s check 6 Report loss of security card 0 Connect to counselor
Flexible store business hours
KB Kookmin Bank Flexible Branch is a branch that operates specially flexible business hours. Since it is difficult for people who work during bank business hours to visit, some branches are operated flexibly. Depending on the branch, it may also operate on weekends.
Operating hours may vary for each flexible store, so please check before visiting.
Complaint submission
You can always report any inconveniences related to using the bank. You can discuss any inconveniences at any time by using the telephone complaint and consultation window below.
Telephone complaint consultation
KB Kookmin Bank telephone civil service consultation: 080-000-7900, 02) 2073-7900
KB Kookmin Card telephone civil service consultation: 02) 6936-4172
Electronic complaint submission
You can submit your complaint electronically using the link below.
Click here to report other accidents
Bankbook/Seal▶Go to Accident ReportCash/Debit Card▶Go to Accident ReportSecurity Card/OTP▶Go to Accident ReportCashier’s Check▶Go to Accident ReportForeign Currency Bankbook/Seal▶Go to Accident Report
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